Reporting an Issue. Customer may report an Issue through the Wazuh Support Portal, via email. When reporting an Issue, Customer will include a detailed description of the Issue. Customer will report each Issue encountered by Customer separately. Critical Issues may be reported by phone.
Appears in 4 contracts
Samples: Wazuh Cloud Terms, Wazuh Cloud Terms, Wazuh Cloud Terms
Reporting an Issue. Customer may report an Issue through the Wazuh Support Portal, via email. When reporting an Issue, Customer will include a detailed description of the Issue. Customer will report each Issue encountered by Customer separately. Critical Issues may be reported by phone.
Appears in 1 contract
Samples: Service Level Agreement