Reporting of Defects. Customer shall report any deviation of the Services from the “Agreed Quality of the Services” section (“Defect”) to SFDC in writing without undue delay and shall submit a detailed description of the Defect or, if not possible, of the symptoms of the Defect. Customer shall forward to SFDC any useful information available to Customer for rectification of the Defect.
Reporting of Defects. Customer shall document for OT in a clear and reproducible manner any defects that occur and shall report same to OT in writing without undue delay following discovery thereof.
Reporting of Defects. Partner shall report any deviation of the Commerce Cloud Sandbox from the “Agreed Quality of the Services” section (“Defect”) to SFDC in writing without undue delay and shall submit a detailed description of the Defect or, if not possible, of the symptoms of the Defect. Partner shall forward to SFDC any useful information available to Partner for rectification of the Defect.
Reporting of Defects. If the Customer observes (suspected) defects in the Software, they shall be reported to the Supplier’s issue- and feature request system, following which the Supplier shall render assistance in diagnosing and remedying any reported defects. The Customer’s report must at least contain the following information: • Software version no. • Description of (suspected) defect, including action taken and subsequent response • Severity of (suspected) defect • Possible annexes for clarification of the defects (e.g. screen prints, calculation logs) • Time of observing the (suspected) defect • The Customer relevant contact person Defects shall be finally categorised by the Supplier, taking into account input from the Customer, provided that both parties shall act reasonably and in good faith in making such categorisation. If the Customer erroneously reports a condition as being a defect, and it subsequently turns out that the Customer’s reporting is due to lack of training or incorrect use, which cannot be attributed to circumstances relating to the Supplier, the Supplier shall be entitled to charge a reasonable fee for dealing with the Customer’s request. However, the right to an additional fee shall not take effect until the Supplier provides notice to the Customer of the fact that the issue is outside of the Supplier’s contractual obligations and the Customer agrees to have the Supplier perform the additional work.
Reporting of Defects. You shall report to Alientech, on pain of forfeiture of the Product warranty, any hardware defects covered under warranty within 15 (fifteen) days from their discovery, by registered mail with acknowledgment receipt or by certified e- mail, stating the reasons of your complaint. You may ask Alientech, at your own choice, the repair or replacement of the product purchased, unless the solution you propose is impossible or too onerous. Alientech shall repair or replace the Product within a reasonable time and without causing you significant inconvenience. If repair or replacement are impossible or too onerous, or Alientech has failed to accomplish the repair or replacement within a reasonable time, or has caused you significant inconvenience, you can ask for an adequate price reduction, or rescission of the purchase contract and refund of your money. Under no circumstances will the amount reimbursed be higher than that paid for the purchase of the product. A minor defect will not give you, under any circumstances, rights to cancel the purchase contract. In case of repair or replacement of the Product, the Warranty Period is not extended.
Reporting of Defects. Customer shall report any deviation of the Services from the “Agreed Quality of the Services” section (“Defect”) to Copado in writing without undue delay and shall submit a detailed description of the Defect or, if not possible, of the symptoms of the Defect. Customer shall forward to Copado any useful information available to Customer for rectification of the Defect.
Reporting of Defects. Locution serves as the single source to address all defects in the System. Customer may report defects to Locution by opening a case with Motorola by calling 0-000-000-0000. Customer may not be required to follow up in-person, telephone, e-mail or fax notices of defects with a hard copy by mail or other means.
Reporting of Defects. Customer shall report any deviation of the Services from the “Agreed Quality of the Services” section (“Defect”) to Netreo in writing without undue delay and shall submit a detailed description of the Defect or, if not possible, of the symptoms of the Defect. Customer shall forward to Netreo any useful information available to Customer for rectification of the Defect.
Reporting of Defects. Customer shall report any deviation of the Services from the “Agreed Quality of the Services” section (“Defect”) to DMARCSAAS in writing without undue delay and shall submit a detailed description of the Defect or, if not possible, of the symptoms of the Defect. Customer shall forward to DMARCSAAS any useful information available to Customer for rectification of the Defect.
Reporting of Defects. Employees shall immediately or at the end of their shift, report all such defects of equipment. The reports shall be made on a suitable form furnished by the Employer and shall be made in multiple copies, one copy to be retained by the employee.
