Common use of REPORTING OF SERVICE FAILURES Clause in Contracts

REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer in accordance with the processes agreed in paragraph 87.2 of Part B of this Call Off Schedule 6 above.

Appears in 9 contracts

Samples: assets.crowncommercial.gov.uk, www.contractsfinder.service.gov.uk, assets.crowncommercial.gov.uk

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REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer in accordance with the processes agreed in paragraph 87.2 1.2 of Part B of this Call Off Schedule 6 above.

Appears in 7 contracts

Samples: assets.crowncommercial.gov.uk, assets.crowncommercial.gov.uk, assets.crowncommercial.gov.uk

REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer in accordance with the processes agreed in paragraph 87.2 100.2 of Part B of this Call Off Schedule 6 above.

Appears in 4 contracts

Samples: Agreement, Local Authority Software Applications Call Off Terms, assets.crowncommercial.gov.uk

REPORTING OF SERVICE FAILURES. The Supplier Customer shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer in accordance with the processes agreed in paragraph 87.2 of Part B of this Call Off Schedule 6 1.2 above.

Appears in 4 contracts

Samples: Call Off Contract, '', data.gov.uk

REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer in accordance with the processes agreed in paragraph 87.2 89.2 of Part B of this Call Off Schedule 6 above.

Appears in 3 contracts

Samples: assets.crowncommercial.gov.uk, assets.crowncommercial.gov.uk, assets.crowncommercial.gov.uk

REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer in accordance with the processes agreed in paragraph 87.2 of Part B of this Call Off Contract Schedule 6 above.

Appears in 3 contracts

Samples: assets.crowncommercial.gov.uk, assets.crowncommercial.gov.uk, assets.crowncommercial.gov.uk

REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer in accordance with the processes agreed in paragraph 87.2 85.2 of Part B of this Call Off Schedule 6 above.

Appears in 3 contracts

Samples: assets.crowncommercial.gov.uk, www.contractsfinder.service.gov.uk, data.gov.uk

REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer Contracting Authority in accordance with the processes agreed in paragraph 87.2 1.2 of Part B of this Call Off Schedule 6 above.

Appears in 2 contracts

Samples: Framework Agreement, www.hcpc-uk.org

REPORTING OF SERVICE FAILURES. 2.1. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Authority and/or Customer in accordance with the processes agreed in paragraph 87.2 3.2 of Part B A of this Call Off Schedule 6 above.

Appears in 1 contract

Samples: Commercial Agreement

REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer school in accordance with the processes agreed in paragraph 87.2 1.2 of Part B of this Call Off Schedule 6 above.

Appears in 1 contract

Samples: Service Levels and Service

REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer in accordance with the processes agreed in paragraph 87.2 74.19 of Part B of this Call Off Contract Schedule 6 above.

Appears in 1 contract

Samples: assets.crowncommercial.gov.uk

REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer in accordance with the processes agreed in paragraph 87.2 92.2 of Part B of this Call Off Schedule 6 above.

Appears in 1 contract

Samples: assets.crowncommercial.gov.uk

REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer in accordance with the processes agreed in paragraph 87.2 79.2 of Part B of this Call Off Schedule 6 above.

Appears in 1 contract

Samples: assets.crowncommercial.gov.uk

REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer in accordance with the processes agreed in paragraph 87.2 1.2 of Annex 1 to Part B of this Call Off Schedule 6 above.

Appears in 1 contract

Samples: assets.crowncommercial.gov.uk

REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer in accordance with the processes agreed in paragraph 87.2 1.2 of Part B of this Call Off Contract Schedule 6 above.

Appears in 1 contract

Samples: www.contractsfinder.service.gov.uk

REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer in accordance with the processes agreed in paragraph 87.2 89.2 of Part B of this Call Off Schedule 6 above.

Appears in 1 contract

Samples: assets.crowncommercial.gov.uk

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REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer in accordance with the processes agreed in paragraph 87.2 17.2 of Part B of this Call Off Schedule 6 above.

Appears in 1 contract

Samples: assets.crowncommercial.gov.uk

REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer Council in accordance with the processes agreed in paragraph 87.2 of Part B of this Call Off Schedule 6 4.2 above.

Appears in 1 contract

Samples: wellandprocurement.org.uk

REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer in accordance with the processes agreed in paragraph 87.2 12.2 of Part B of this Call Off Schedule 6 above.

Appears in 1 contract

Samples: Local Authority Software Applications Call Off Terms

REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer Contracting Authority in accordance with the processes agreed in paragraph 87.2 77.2 of Part B of this Call Off Schedule 6 above.

Appears in 1 contract

Samples: Framework Agreement

REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer in accordance with the processes agreed in paragraph 87.2 79.2 of Part B of this Call Off Schedule 6 above.

Appears in 1 contract

Samples: assets.crowncommercial.gov.uk

REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer in accordance with the processes agreed in paragraph 87.2 of Part B of this Call Off Schedule 6 1.2 above.

Appears in 1 contract

Samples: Framework Agreement

REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer in accordance with the processes agreed in paragraph 87.2 1.2 of Part B of this Call Off Lease Agreement Schedule 6 above.

Appears in 1 contract

Samples: Lease Agreement

REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer in accordance with the processes agreed in paragraph 87.2 86.2 of Part B of this Call Call-Off Schedule 6 above.

Appears in 1 contract

Samples: assets.crowncommercial.gov.uk

REPORTING OF SERVICE FAILURES. The Supplier shall report all failures to achieve Service Levels and any Critical Service Level Failure to the Customer in accordance with the processes agreed in paragraph 87.2 1.2 of Part B of this Call Off Schedule 6 above.

Appears in 1 contract

Samples: www.contractsfinder.service.gov.uk

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