Reporting Unauthorised Transactions and Disputes. You (or, if applicable, your Stripe Connect Platform) must report all (a) unauthorised Card Transactions (including fraud) to Stripe immediately; and (b) erroneous Card Transactions and other Card Disputes to Stripe within 13 months (or any longer period Law prescribes) after the Card Transaction posts to your Stripe Issuing Account. You must notify Stripe of all Card Disputes, including erroneous and unauthorised Card Transactions, through your Stripe Dashboard (or, if applicable, to your Stripe Connect Platform). Stripe will review the information you submit according to Law. If Stripe determines that the Card Dispute is valid or the Card Transaction was erroneous or unauthorised, Stripe will credit the amount of the applicable Card Transaction back to your Stripe Issuing Account. If Stripe fully or partially credits the amount of any Card Transaction to your Stripe Issuing Account, you transfer to Stripe all claims (excluding tort claims) that you may have against the merchant for the Card Transaction.
Appears in 29 contracts
Samples: Stripe Services Agreement, Stripe Services Agreement, Stripe Services Agreement
