Required Credits. If Dolbey fails to meet the Required Availability Rate during any calendar month, and such failure is not excused due to any Excused Delay, Company may be entitled to a service credit from Dolbey. Customer may request a corresponding service credit to be applied against future payments that become due from Customer to Company under this Agreement; provided, however, that the availability of such service credit shall be subject to the terms and conditions of this Agreement and such service credit shall not exceed the credit given to Company form Dolbey. Customer acknowledges and agrees that Customer’s service credit depends upon Company’s ability to obtain a service credit from Dolbey and Customer shall cooperate with Company to provide such information as required by Dolbey to issue a service credit to Company. Notwithstanding anything to the contrary, the foregoing credit will be Customer’s sole and exclusive remedy with respect to any unscheduled downtime or any failure to meet the Required Availability Rate. In the event Customer is not current in its payment obligations or is in breach of this Agreement when an outage occurs, remedies will accrue, but service credits will not be issued until Customer becomes current in its payment obligations and any breach is cured. No credit will be due if the credit would not have accrued but for the action or omission of Customer or an Authorized User.
Required Credits. In those cases where the District requests a teacher to obtain an additional license to meet District needs, the teacher will be reimbursed for the cost of tuition and required text books incurred in meeting the licensure requirements.
