Service Credit definition

Service Credit means the periods of time for which the required contributions have been made to

Service Credit means a credit calculated as described in Section 2 and Section 5(a) of this Service Level Agreement.

Service Credit is the percentage of the monthly service fees for the affected Service or Service Resource that is credited to Customer for a validated Claim.

Examples of Service Credit in a sentence

• In the event there are no following invoices, Contractor shall issue a check in the amount of the Service Credit payable to County.

• If Customer purchased a SaaS Solution from a Partner, the Service Credit will be based on the estimated retail price for the applicable SaaS Solution, as determined by AvePoint in its sole but reasonable discretion.

• Notwithstanding the foregoing, if the Parties determine that the SaaS Solution(s) had an uptime of less than ninety-nine percent (99.0%) (resulting in a Downtime of more than 7 hours and 18 minutes) in a specific month, Customer shall be entitled, as an exclusive remedy, to a Service Credit of twenty percent (20%) of the fees applicable for that specific month.

• Should the Parties determine that AvePoint has not met the uptime requirement following AvePoint’s investigation, Customer shall be entitled, as an exclusive remedy, to a Service Credit not to exceed in any particular month, fifteen (15%) of the monthly fees.

More Definitions of Service Credit

Service Credit means the percentage of the total fees actually paid by Customer for the specific SaaS Services that are applied to the month (i.e., 1/12 of the annual fees owed by Customer to AvePoint for the specific SaaS Services) in which a Service Credit is owed. If Customer purchased SaaS Services as part of a suite or other single offer, the applicable monthly fees and Service Credit for each SaaS Service will be pro-rated.

Service Credit means an amount equal to the pro-rata monthly recurring connectivity charges (i.e., all monthly recurring bandwidth-related charges) for one (1) day of Service.

Service Credit means any remedy for failure by BT to meet a Service Level as set out in the Schedule or Order.

Service Credit means the amount of money that will be credited to Customer’s next invoice after submission of a Credit Request and validation by Symantec that a credit is due to Customer.

Service Credit means the period taken into account under any Plan for purposes of determining length of service or plan participation to satisfy eligibility, vesting, benefit accrual and similar requirements under such Plan.

Service Credit means  One (1) day Service Credit = 1/30th of Customer’s Monthly Recurring Charges  One (1) month Service Credit = Full amount of Customer’s Monthly Recurring Charges

Service Credit is a dollar credit, calculated as set forth below, that we may credit back to an eligible account.