RESERVATION CHANGES. a) We reserve the right to modify tour itineraries and substitute hotels and accommodations without liability to Company. Included features may not be available for all departures. If a vessel is not able to complete the scheduled itinerary due to low water, high water, mechanical breakdown, or other reason, we reserve the right to modify the itinerary, which right shall include the use of hotels and motorcoaches where necessary. b) Additionally, Company may, for any reason, without prior notice, cancel a cruise; deviate from the scheduled ports of call, route and timetable; call or omit to call at any port or place or cancel or modify any activity on or off the vessel; comply with all governmental laws and orders given by governmental authorities; render assistance to preserve life and property; or change the date or time of sailing or arrival, change the port of embarkation or disembarkation, shorten the cruise or substitute a vessel or other transportation or lodging. Company is not responsible for any losses you may incur as a result of such cancellations or deviations. Company, at its option, may substitute accommodations of an equal or superior class or provide a full refund of the fare actually paid by you for such cruise, or substitute accommodations of a lower class and provide a refund of the difference, if any, between the booked class and the substitute class for such cruise, but Company shall not incur any other liability for failure to provide the reserved berth. Any partial refunds shall be calculated in accordance with the Company’s typical business practices. c) Operator cannot accept any changes to reservations at or within 45 days of departure. If you make changes to your departure date or destination, it will be treated as a cancellation and the relevant cancellation charges will apply. Traveler substitutions are considered reservation cancellations and are subject to the above cancellation charges. d) All traveler requests, including breakaways, preferred air schedules, and special accommodations, are subject to availability and are not guaranteed, and charges may apply. e) In certain circumstances, Operator overbooks its trips to offset anticipated cancellations. If, up to four days prior to departure, more passengers are booked than can be accommodated, Operator will solicit volunteers to change their reservations. Customers affected by overbooking will receive compensation and will be offered an alternative departure date. f) In certain circumstances, Operator may change the departure date of your trip or consolidate any trips that do not reach a minimum level of participation or are overbooked. In this event, you will be offered an alternative departure date or trip. If we are not able to agree upon a suitable alternative, you will be entitled to cancel your reservation and receive a full refund of your Trip Price plus any cost you paid for the Travel Protection Plan. g) If Operator cancels any optional extension which you have purchased, you will receive a refund of the amount you paid for the extension. If you decide to cancel the base (main) portion of your trip within 7 days from notification of the cancelled extension, you will receive a full refund of your Trip Price plus any cost you paid for the Travel Protection Plan. If you cancel the base (main) portion of your trip outside of this 7-day period, then normal cancellation charges will apply. h) Operator reserves the right to cancel or shorten a trip or cruise without notice, in which event your sole remedy shall be a prorated refund for any unused portion of the trip or cruise, calculated in accordance with the Company’s typical business practices.
Appears in 5 contracts
Samples: Passenger Agreement, Passenger Agreement, Passenger Agreement
RESERVATION CHANGES. a) We reserve the right to modify tour itineraries and substitute hotels and accommodations without liability to Company. Included features may not be available for all departures. If a vessel is not able to complete the scheduled itinerary due to low water, high water, mechanical breakdown, or other reason, we reserve the right to modify the itinerary, which right shall include the use of hotels and motorcoaches where necessary.
b) Additionally, Company may, for any reason, without prior notice, cancel a cruise; deviate from the scheduled ports of call, route and timetable; call or omit to call at any port or place or cancel or modify any activity on or off the vessel; comply with all governmental laws and orders given by governmental authorities; render assistance to preserve life and property; or change the date or time of sailing or arrival, change the port of embarkation or disembarkation, shorten the cruise or substitute a vessel or other transportation or lodging. Company is not responsible for any losses you may incur as a result of such cancellations or deviations. Company, at its option, may substitute accommodations of an equal or superior class or provide a full refund of the fare actually paid by you for such cruise, or substitute accommodations of a lower class and provide a refund of the difference, if any, between the booked class and the substitute class for such cruise, but Company shall not incur any other liability for failure to provide the reserved berth. Any partial refunds shall be calculated in accordance with the Company’s typical business practices.
c) If you make changes to your reservation that affect departure city, pre- and post-trip extensions, cabin categories or passport name changes between 90 and 45 days prior to departure (between 120 and 45 days prior to departure for Small Ship or River Cruises), an administrative charge of $50 per person will apply. Operator cannot accept any changes to reservations at or within 45 days of departure. If you make changes to your departure date or destination, it will be treated as a cancellation and the relevant cancellation charges will apply. Traveler substitutions are considered reservation cancellations and are subject to the above cancellation charges.
d) All traveler requests, including breakaways, preferred air schedules, and special accommodations, are subject to availability and are not guaranteed, and charges may apply.
e) In certain circumstances, Operator overbooks its trips to offset anticipated cancellations. If, up to four days prior to departure, more passengers are booked than can be accommodated, Operator will solicit volunteers to change their reservations. Customers affected by overbooking will receive compensation and will be offered an alternative departure date.
f) In certain circumstances, Operator may change the departure date of your trip or consolidate any trips that do not reach a minimum level of participation or are overbooked. In this event, you will be offered an alternative departure date or trip. If we are not able to agree upon a suitable alternative, you will be entitled to cancel your reservation and receive a full refund of your Trip Price plus any cost you paid for the Travel Protection Plan.
g) If Operator cancels any optional extension which you have purchased, you will receive a refund of the amount you paid for the extension. If However, if you subsequently decide to cancel the base (main) portion of your trip within 7 days from notification of the cancelled extensiontrip, you will receive a full refund of your Trip Price plus any cost you paid for the Travel Protection Plan. If you cancel the base (main) portion of your trip outside of this 7-day period, then normal cancellation charges will apply.
h) Operator reserves the right to cancel or shorten a trip or cruise without notice, in which event your sole remedy shall be a prorated refund for any unused portion of the trip or cruise, calculated in accordance with the Company’s typical business practices.
Appears in 2 contracts
Samples: Passenger Contract, Passenger Contract
RESERVATION CHANGES. a) We reserve the right to modify tour itineraries and substitute hotels and accommodations without liability to Company. Included features may not be available for all departures. If a vessel is not able to complete the scheduled itinerary due to low water, high water, mechanical breakdown, or other reason, we reserve the right to modify the itinerary, which right shall include the use of hotels and motorcoaches where necessary.
b) Additionally, Company may, for any reason, without prior notice, cancel a cruisecruise or land tour; deviate from the scheduled ports of call, route and timetable; call or omit to call at any port or place or place; cancel or modify any activity on or off included feature; take action to protect the vesselhealth and safety of passengers, staff, or crew; comply with all governmental laws and orders given by governmental authorities; render assistance to preserve life and property; or change the date or time of sailing or arrival, ; change the port of embarkation or disembarkation, ; shorten the cruise or land tour; or substitute a vessel or other transportation or lodging. Company is not responsible for any losses you may incur as a result of such cancellations or deviations. Company, at its option, may substitute accommodations of an equal or superior class or provide a full refund of the fare actually paid by you for such cruise, or substitute accommodations of a lower class and provide a refund of the difference, if any, between the booked class and the substitute class for such cruise, but Company shall not incur any other liability for failure to provide the reserved berth. Any partial refunds shall be calculated in accordance with the Company’s typical business practices. Any applicable refunds will be returned to you in a manner to be determined by the Company, including, but not limited to, credit for future travel.
c) Operator cannot accept any certain changes to reservations at your trip, including but not limited to, departure city, pre- and post-trip extensions, or air arrangements within 45 30 days of departure. If you make For 2020 and 2021 reservations, Operator will allow changes to your departure tour date or destinationdestination inside 30 days. Changes to your trip up to 30 days prior to departure will not incur any service fee. Changes to your trip within 30 days prior to departure are subject to a nonrefundable service fee of $150 per person, it will be treated as a cancellation and in addition to any incremental costs from the relevant cancellation charges will applyairline(s). Traveler substitutions are considered reservation cancellations and are subject to the above cancellation charges.
d) All traveler requests, including but not limited to, departure city, pre- and post-trip extensions, tour date, destination, breakaways, preferred air schedules, and special accommodations, are subject to availability and are not guaranteed, and charges may apply. Operator reserves the right to change the timeline for receiving any such requests (including the 30 days outlined above) at any time.
e) In certain circumstancesthe event of an overbooking, Operator overbooks its trips reserves the right to offset anticipated cancellations. If, up to four days prior to departure, more passengers are booked than can be accommodated, Operator will solicit volunteers to change their cancel customer reservations. Customers Every effort will be made to notify impacted passengers no less than 72 hours before departure. Passengers affected by overbooking will receive compensation and will be offered an alternative departure date.
f) In certain circumstances, Operator may change the departure date of your trip or consolidate any trips that do not reach a minimum level of participation or are overbooked. In this event, you will be offered an alternative departure date or trip. If we are not able to agree upon a suitable alternative, you will be entitled to cancel your reservation and receive a full refund of your Trip Price plus any cost you paid for the Travel Protection Plan. Any applicable refunds will be returned to you in a manner to be determined by the Company, including, but not limited to, credit for future travel.
g) If Operator cancels any optional extension which you have purchased, you will receive a refund of the amount you paid for the extension. If you decide to cancel the base (main) portion of your trip within 7 days from notification of the cancelled extension, you will receive a full refund of your Trip Price plus any cost you paid for the Travel Protection Plan. If you cancel the base (main) portion of your trip outside of this 7-day period, then normal cancellation charges will apply. Any applicable refunds will be returned to you in a manner to be determined by the Company, including, but not limited to, credit for future travel.
h) Operator reserves the right to cancel or shorten a trip or cruise without notice, in which event your sole remedy shall be a prorated refund for any unused portion of the trip or cruise, calculated in accordance with the Company’s typical business practices. Any applicable refunds will be returned to you in a manner to be determined by the Company, including, but not limited to, credit for future travel.
Appears in 2 contracts
Samples: Passenger Agreement, Passenger Agreement
RESERVATION CHANGES. a) We reserve the right to modify tour itineraries and substitute hotels and accommodations without liability to Company. Included features may not be available for all departures. If a vessel is not able to complete the scheduled itinerary due to low water, high water, mechanical breakdown, or other reason, we reserve the right to modify the itinerary, which right shall include the use of hotels and motorcoaches where necessary.
b) Additionally, Company may, for any reason, without prior notice, cancel a cruise; deviate from the scheduled ports of call, route and timetable; call or omit to call at any port or place or cancel or modify any activity on or off the vessel; comply with all governmental laws and orders given by governmental authorities; render assistance to preserve life and property; or change the date or time of sailing or arrival, change the port of embarkation or disembarkation, shorten the cruise or substitute a vessel or other transportation or lodging. Company is not responsible for any losses you may incur as a result of such cancellations or deviations. Company, at its option, may substitute accommodations of an equal or superior class or provide a full refund of the fare actually paid by you for such cruise, or substitute accommodations of a lower class and provide a refund of the difference, if any, between the booked class and the substitute class for such cruise, but Company shall not incur any other liability for failure to provide the reserved berth. Any partial refunds shall be calculated in accordance with the Company’s typical business practices.
c) Operator cannot accept any changes to reservations at or within 45 days of departure. If you make changes to your departure date or destination, it will be treated as a cancellation and the relevant cancellation charges will apply. Traveler substitutions are considered reservation cancellations and are subject to the above cancellation charges.
d) All traveler requests, including breakaways, preferred air schedules, and special accommodations, are subject to availability and are not guaranteed, and charges may apply.
e) In certain circumstances, Operator overbooks its trips to offset anticipated cancellations. If, up to four days prior to departure, more passengers are booked than can be accommodated, Operator will solicit volunteers to change their reservations. Customers affected by overbooking will receive compensation and will be offered an alternative departure date.
f) In certain circumstances, Operator may change the departure date of your trip or consolidate any trips that do not reach a minimum level of participation or are overbooked. In this event, you will be offered an alternative departure date or trip. If we are not able to agree upon a suitable alternative, you will be entitled to cancel your reservation and receive a full refund of your Trip Price plus any cost you paid for the Travel Protection Plan.
g) If Operator cancels any optional extension which you have purchased, you will receive a refund of the amount you paid for the extension. If you decide to cancel the base (main) portion of your trip within 7 days from notification of the cancelled extension, you will receive a full refund of your Trip Price plus any cost you paid for the Travel Protection Plan. If you cancel the base (main) portion of your trip outside of this 7-day period, then normal cancellation charges will apply.
h) Operator reserves the right to cancel or shorten a trip or cruise without notice, in which event your sole remedy shall be a prorated refund for any unused portion of the trip or cruise, calculated in accordance with the Company’s typical business practices.
i) For cruises in Cuba: Grand Circle Cruise Line is presently accepting reservations for cruises to Cuba planned to start in January 2017. Pending Cuban governmental approval, Company makes no guarantee or warranty, either express or implied, as to the availability of these trips. If Grand Circle Cruise Line is unable to operate these trips, your deposit will be fully refunded.
Appears in 1 contract
Samples: Passenger Agreement
