Resolving Employment Problems. It is in the interests of both parties that employment relationship problems be resolved in good faith and as close to the point of origin as possible. The employee should clarify what the problem is and make sure there really is a problem. This includes checking the facts and making sure something has not been assumed or misunderstood. The employee should discuss the problem first with the manager. If the issue is harassment and it is inappropriate for it to be raised with the manager, the manager’s Manager, Business Director, HR Adviser, or the Director Human Resources should be approached. If support or advocacy assistance is required, the employee should contact the PSA. At any stage of the process the employee has an absolute right to representation, including whanau support. MBIE’s Mediation Service may also assist by providing information about rights and obligations and may also suggest a meeting with MPI, or anything else that they think might help. MPI will discuss and investigate the problem as appropriate. If the employment problem continues to be unresolved then the employee, MPI and the PSA can use the mediation process that is offered by the Mediation Service.
Appears in 6 contracts
Samples: Collective Agreement, Collective Agreement, Collective Agreement
