Response to a problem report Sample Clauses

Response to a problem report. 1 hour or less for Severity 1 issues reported via phone. This response may determine the level of the problem being reported is not Severity 1. Resolution of a problem report. For problems that are recurring, UWS will provide a resolution or workaround to any S1 problem within 24 hours of the problems reporting, or provide best efforts to provide a resolution as quickly thereafter as is possible. For problems with infrequent manifestations, UWS will provide a resolution within 8 problem cycles of the problem’s reporting.
Sample 1
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Response to a problem report. 1 hour or less for Severity 1 issues reported via phone. This response may determine the level of the problem being reported is not Severity 1. Resolution of a problem report. For problems that are recurring, UWS will provide a resolution or workaround to any S1 problem within 24 hours of the problems reporting, or provide best efforts to provide a resolution as quickly thereafter as is possible. For problems with infrequent manifestations, UWS will provide a resolution within 8 problem cycles of the problem’s reporting. For S2 problems, UWS will endeavor to recreate the problem within 5 business days of the problems reporting. A resolution will then be provided as part of an engineering release upgrade. S3 problems will be resolved as quickly as possible on a best−efforts basis. S4 problems will be resolved in the a future scheduled maintenance release of the software, not to exceed 24 months from the reporting date of the problem.
Sample 1

Related to Response to a problem report

  • Response to Evaluation The teacher shall have the right to make a written response to the evaluation and to have it attached to the evaluation report to be placed in the teacher's personnel file. A copy, signed by both parties, shall be provided to the teacher.

  • Response to Objections Each Party retains the right to respond to any objection raised by a Participating Class Member, including the right to file responsive documents in Court no later than five court days prior to the Final Approval Hearing, or as otherwise ordered or accepted by the Court.

  • Problem Statement School bus fleets are aging, and our communities have poor air quality. Replacing school buses with zero emission school buses will address both of these issues.

  • Response to Notice Within ten business days of receiving the Claim Notice, the Respondent must notify the Claimant of its representative to negotiate the dispute.

  • Progress Report 10.1 If required, you shall submit progress reports in connection with the Service (“Report”) on at least a monthly basis, or as we may require. The Report shall include a summary of the activities and accomplishments during the previous reporting period.

  • Claim Reporting Any failure to comply with the claim reporting provisions of the policies or any breach of a policy warranty shall not affect coverage afforded under the policy to protect Owner.

  • Project Reports; Completion Report 1. The Recipient shall monitor and evaluate the progress of the Project and prepare Project Reports in accordance with the provisions of Section 2.06 of the Standard Conditions and on the basis of indicators agreed with the World Bank. Each Project Report shall cover the period of one (1) calendar semester, and shall be furnished to the World Bank not later than one (1) month after the end of the period covered by such report.

  • Notice of Testing The Contractor shall give the ODR and the A/E timely notice of its readiness and the date arranged so the ODR and A/E may observe such inspection, testing or approval.

  • Updated Information Submission by Interconnection Customer The updated information submission by the Interconnection Customer, including manufacturer information, shall occur no later than one hundred eighty (180) Calendar Days prior to the Trial Operation. The Interconnection Customer shall submit a completed copy of the Electric Generating Unit data requirements contained in Appendix 1 to the LGIP. It shall also include any additional information provided to the Participating TO and the CAISO for the Interconnection Studies. Information in this submission shall be the most current Electric Generating Unit design or expected performance data. Information submitted for stability models shall be compatible with the Participating TO and CAISO standard models. If there is no compatible model, the Interconnection Customer will work with a consultant mutually agreed to by the Parties to develop and supply a standard model and associated information. If the Interconnection Customer's data is materially different from what was originally provided to the Participating TO and the CAISO for the Interconnection Studies, then the Participating TO and the CAISO will conduct appropriate studies pursuant to the LGIP to determine the impact on the Participating TO’s Transmission System and affected portions of the CAISO Controlled Grid based on the actual data submitted pursuant to this Article 24.3. The Interconnection Customer shall not begin Trial Operation until such studies are completed and all other requirements of this LGIA are satisfied.

  • Failure to Meet Timelines Failure by the Union to comply with the timelines will result in the automatic withdrawal of the grievance. Failure by the Employer to comply with the timelines will entitle the Union to move the grievance to the next step of the procedure.

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