Restoration calculation Sample Clauses

Restoration calculation. Restoration metric is calculated as the number of Incidents for Priority 1 and Priority 2 Incidents that are restored outside the agreed upon time for each priority during the applicable measurement period. Start time will be taken from the timestamp within the ticketing system of the first member of the Contractor’s triage team joining the war room (“Restoration Start Time”). If a P2 is upgraded to a P1, the start time starts at the time of the upgrade, understanding the Service Level Metric will be for a P1. All P1 and P2 incidents and their start and end times will be reviewed and mutually agreed upon by both parties in a review meeting within two ( 2 ) weeks of the occurrence. There are certain cases when a Contractor enterprise wide P1 or P2 has already started, and later impacts VHC Managed Applications. In these cases, the Restoration Start Time will be calculated from the time the Contractor joins the war room after a VHC service has been triaged and confirmed to be impacted as part of the enterprise wide P1 or P2 by the TCC. System incident restoration is measured for the length of the Contract. Restoration time for incidents will be under four (4) hours for Priority 1 incidents, under eight (8) hours for Priority 2 incidents.
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Related to Restoration calculation

  • Escalation Cap In a single year of the Contract, the maximum price increase for each individual item on contract shall not exceed the lesser of two (2%) percent of the Contractor’s current NYS pricing as found in the OGS Centralized Contract or the percent increase in the latest available National Consumer Price Index - All Urban Consumers (CPI-U), Not Seasonally Adjusted, U.S. City Average, All Items (Series Id: CUUR0000SA0, CUUS0000SA0); as published by the U.S. Department of Labor, Bureau of Xxxxx Xxxxxxxxxx, Xxxxxxxxxx, X.X. 00000. CPI-U data may be obtained at xxx.xxx.xxx.

  • On Call Allowance (a) An employee who agrees to be on call, that is, the employee agrees to make themselves ready and available to return to work at short notice whilst off duty, shall be paid the allowance, for each period of 24 hours or part thereof, set out in Item 17 of Table 2 of Schedule B to this Agreement.

  • Payment Calculation District shall pay Contractor at a rate of $ per . OR District shall pay Contractor as described in attached Exhibit A

  • Overtime Pay Calculation Overtime shall not be claimed or received for less than fifteen (15) minutes. If overtime amounts to fifteen (15) minutes, or more, it shall be paid for the total period.

  • INTEREST CALCULATION COSTS 10.1 As set forth in 31 CFR 205.27, interest calculation costs are defined as those costs necessary for the actual calculation of interest, including the cost of developing and maintaining clearance patterns in support of the interest calculations. Interest calculation costs do not include expenses for normal disbursing services, such as processing of checks or maintaining records for accounting and reconciliation of cash balances, or expenses for upgrading or modernizing accounting systems. Interest calculation costs in excess of $50,000 in any year are not eligible for reimbursement, unless the State provides justification with the annual report.

  • Timber Cut Through Mistake Undesig- nated timber meeting Utilization Standards, cut by Pur- chaser through mistake and included by Contracting Offi- cer under B2.14, shall be removed and paid for at Current Contract Rates and Required Deposits, unless such ma- terial is not listed in A2. In such event, Contracting Offi- cer, in accord with standard Forest Service methods, shall establish rates to be paid.

  • Construction Cost Adjustment Contracting Officer, as provided in B5.21, B5.212, B5.251, B5.252, and B5.253, shall adjust Specified Road construction cost estimates in the Schedule of Items and show the adjustments as credits or debits to Timber Sale Account in the month when the road segment is accepted.

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  • Liability Calculation Method Per Claim Unless subject to a fixed dollar copayment, the calculation of Member liability on claims for Out-of-Area Covered Health Care Services processed through the BlueCard Program will be based on the lower of the provider’s billed charges or the negotiated price made available to Blue Shield by the Host Blue. Host Blues determine a negotiated price, which is reflected in the terms of each Host Blue’s health care provider contracts. The negotiated price made available to Blue Shield by the Host Blue may be represented by one of the following:

  • Progress Payments; Retainage A. Owner shall make progress payments on account of the Contract Price on the basis of Contractor’s Applications for Payment on or about the first day of each month during performance of the Work as provided in Paragraph 6.02.A.1 below, provided that such Applications for Payment have been submitted in a timely manner and otherwise meet the requirements of the Contract. All such payments will be measured by the Schedule of Values established as provided in the General Conditions (and in the case of Unit Price Work based on the number of units completed) or, in the event there is no Schedule of Values, as provided elsewhere in the Contract.

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