REVOCATION OF RETAIL CUSTOMER ORDERS. ENAGIC will concede to the revocation of customer orders within the legally stipulated right of cancellation for the period of two weeks from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods, given that the product is unused. Even if the product was bought directly from ENAGIC by the customer, his sponsor shall conform to this consumer-friendly rule following the established relationship between agents and clients. If a customer returns a merchandise to his Distributor following the instructions of his right of revocation, the Distributor is then permitted by ENAGIC to return the product to the company. The Distributor should, however, ensure that the customer vigilantly followed the rules and instructions of revocation. ENAGIC is not obliged to take back any product that doesn’t conform to these rules.
