Common use of RUN PHASE Clause in Contracts

RUN PHASE. (a) The Subscription Term for the Features begins upon Availability of the Features. The Subscription Term consists of an Initial Subscription Term and subsequent Renewal Terms as defined in the Order Form. (b) Upon Availability of the Features, Customer may request SAP to enhance and/or extend the Features. SAP will investigate the possibilities of making the enhancement and/or extension and inform Customer accordingly. If the enhancement and/or extension is feasible, the Change Request Procedure applies accordingly. For the avoidance of doubt, (i) the enhancement and/or extension of the Features may only be done on the same underlying Cloud Services, and (ii) the enhancement and/or extension may not constitute independent new Features. Acceptance of enhancements and/or extension - to the extent such enhancement and/or extension is subject to an acceptance – will be treated as a subsequent acceptance. Subsequent acceptance procedures will address only the correct functioning of the new enhancements and/or extension and whether the CAE Services correctly interact with the enhancements and/or extension. (c) Subscription of other Cloud Services might be a prerequisite to make use of the CAE Services. The Subscription Term and/or the termination rights of those Cloud Services might deviate from the ones for the CAE Services. For the avoidance of doubt: The termination of other Cloud Services (especially those that are required in accordance with sections “Prerequisites for the Build Phase” and “Prerequisites for the Run Phase” of the applicable Order Form) will not automatically lead to a termination of the respective CAE Services. Customer has to fulfill its obligation under the applicable Order Form for the CAE Services even if related Cloud Services have been terminated. (d) In case of termination of the respective CAE Services, Customer allows SAP to access Customer’s system and data to de-activate the Features. (e) Support services for the Features will be provided as specified in the applicable Order Form. The fees for support services for the Features are included in the subscription fees of the CAE Services. (f) All support messages relating to the CAE Services provided under the applicable Order Form shall be transmitted to SAP via the then current SAP support infrastructure as made available by SAP during the Build Phase.

Appears in 32 contracts

Samples: Cloud Applications and Extensions Services Supplemental Terms and Conditions, Cloud Applications and Extensions Services Supplemental Terms and Conditions, Cloud Applications and Extensions Services Supplemental Terms and Conditions

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RUN PHASE. (a) The Subscription Term for the Features begins upon Availability of the Features. The Subscription Term consists of an Initial Subscription Term and subsequent Renewal Terms as defined in the Order Form. (b) Upon Availability of the Features, Customer may request SAP to enhance and/or extend the Features. SAP will investigate the possibilities of making the enhancement and/or extension and inform Customer accordingly. If the enhancement and/or extension is feasible, the Change Request Procedure applies accordinglyaccordingly (see section 4 below). For the avoidance of doubt, , (i) the enhancement and/or extension of the Features may only be done on the same underlying Cloud Services, and (ii) the enhancement and/or extension may not constitute independent new Features. Acceptance of enhancements and/or extension - to the extent such enhancement and/or extension is subject to an acceptance – will be treated as a subsequent acceptance. Subsequent acceptance procedures will address only the correct functioning of the new enhancements and/or extension and whether the CAE Services correctly interact with the enhancements and/or extension. (c) Subscription of other Cloud Services might be a prerequisite to make use of the CAE Services. The Subscription Term and/or the termination rights of those Cloud Services might deviate from the ones for the CAE Services. For the avoidance of doubt: The termination of other Cloud Services (especially those that are required in accordance with sections “Prerequisites for the Build Phase” and “Prerequisites for the Run Phase” of the applicable Order Form) will not automatically lead to a termination of the respective CAE Services. Customer has to fulfill its obligation under the applicable Order Form for the CAE Services even if related Cloud Services have been terminated. (d) In case of termination of the respective CAE Services, Customer allows SAP to access Customer’s system and data to de-activate the Features. (e) Support services for the Features will be provided as specified in the applicable Order Form. The fees for support services for the Features are included in the subscription fees of the CAE Services. (f) All support messages relating to the CAE Services provided under the applicable Order Form shall be transmitted to SAP via the then current SAP support infrastructure as made available by SAP during the Build Phase.

Appears in 1 contract

Samples: Cloud Applications and Extensions Services Supplemental Terms and Conditions

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RUN PHASE. (a) The Subscription Term for the Features begins upon Availability of the Features. The Subscription Term consists of an Initial Subscription Term and subsequent Renewal Terms as defined in the Order Form. (b) Upon Availability of the Features, Customer may request SAP HRMANTRA to enhance and/or extend the Features. SAP HRMANTRA will investigate the possibilities of making the enhancement and/or extension and inform Customer accordingly. If the enhancement and/or extension is feasible, the Change Request Procedure applies accordingly. For the avoidance of doubt, (i) the enhancement and/or extension of the Features may only be done on the same underlying Cloud Services, and (ii) the enhancement and/or extension may not constitute independent new Features. Acceptance of enhancements and/or extension - to the extent such enhancement and/or extension is subject to an acceptance – will be treated as a subsequent acceptance. Subsequent acceptance procedures will address only the correct functioning of the new enhancements and/or extension and whether the CAE Services correctly interact with the enhancements and/or extension. (c) Subscription of other Cloud Services might be a prerequisite to make use of the CAE Services. The Subscription Term and/or the termination rights of those Cloud Services might deviate from the ones for the CAE Services. For the avoidance of doubt: The termination of other Cloud Services (especially those that are required in accordance with sections “Prerequisites for the Build Phase” and “Prerequisites for the Run Phase” of the applicable Order Form) will not automatically lead to a termination of the respective CAE Services. Customer has to fulfill its obligation under the applicable Order Form for the CAE Services even if related Cloud Services have been terminated. (d) In case of termination of the respective CAE Services, Customer allows SAP HRMANTRA to access Customer’s system and data to de-activate the Features. (e) Support services for the Features will be provided as specified in the applicable Order Form. The fees for support services for the Features are included in the subscription fees of the CAE Services. (f) All support messages relating to the CAE Services provided under the applicable Order Form shall be transmitted to SAP HRMANTRA via the then current SAP HRMANTRA support infrastructure as made available by SAP HRMANTRA during the Build Phase.

Appears in 1 contract

Samples: Cloud Applications and Extensions Services Supplemental Terms and Conditions

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