Common use of Sales and Support Clause in Contracts

Sales and Support. 11.1 HP will provide AMS with a forecast of [**] projected sales unit volumes. Quantities listed in such correspondence between the Parties are only estimates made as an accommodation for planning purposes and do not constitute a commitment to purchase such quantity. Distributor may revise any forecasts in its sole discretion. [**] within this Agreement. 11.2 Distributor agrees to purchase demonstration Product and to maintain trained staff capable of demonstrating and selling the Products. AMS agrees to provide, at its costs, reasonable sales training and material and support to the Distributor. Distributor agrees to participate in AMS's sales and marketing meetings, Product and competitive training courses or product launch meetings as mutually MEDICAL PRODUCTS DISTRIBUTION AGREEMENT agreed upon. AMS agrees to provide sales training in a mutually agreeable location each six (6) months and upon product launch if sooner. 11.3 Distributor agrees to maintain trained staff capable of supporting the Products. AMS agrees to provide, at no charge, reasonable service training and support. Distributor agrees to participate in AMS's service training programs. AMS undertakes to provide initial technical service training prior to the time both Parties agree that distribution into the Territory is to commence. Thereafter Distributor will send technicians to update technical knowledge as mutually agreed upon. 11.4 AMS shall provide documentation to enable Distributor to establish the support plan and deliver support services for the Products and Territories. The product support plan shall prepared by both Parties and agreed upon prior to the time distribution is to commence. AMS shall support the Distributor with service information, parts (as provided in Section 11.5), training and technical and clinical assistance and back-up support by letter, fax, e-mail or telephone as appropriate. 11.5 Distributor agrees to purchase necessary spare parts and test equipment to support systems installed in Territories. Spare parts to support in-warranty repairs will be replaced for Distributor at no cost. Out-of-warranty spare parts are at Distributor's cost. 11.6 Distributor shall use its reasonable efforts to handle and resolve feedback from its customers. AMS shall have ultimate responsibility for resolution of Product related issues. Problems that can not be resolved locally will be escalated in accordance with ARTICLE 26.

Sales and Support. 11.1 HP Distributor will provide AMS with a forecast of [**] annual projected sales unit volumes. Quantities listed in such correspondence between the Parties are only estimates made as an accommodation for planning purposes and do not constitute a commitment to purchase such quantity. Distributor may revise any forecasts in its sole discretion. [**] within this Agreement. 11.2 Distributor agrees to purchase reasonable quantity of demonstration Product Products and to maintain reasonable number of trained staff capable of demonstrating and selling the Products. AMS agrees to provide, at its costs, reasonable sales training and material and support to the Distributor. Distributor agrees to participate in AMS's sales and marketing meetings, reasonable Product and competitive training courses or product launch meetings as mutually MEDICAL PRODUCTS DISTRIBUTION AGREEMENT agreed upon, however, not be more often than once a year. AMS agrees to provide sales training in a mutually agreeable location each six (6) months and upon product launch if sooner. 11.3 Distributor agrees to maintain reasonable number of trained staff capable of supporting the Products. AMS agrees to provide, at no charge, reasonable service training and support. Distributor agrees to participate in AMS's service training programsprograms as mutually agreed upon. AMS undertakes to provide initial technical service training prior to the time both Parties agree that distribution into the Territory is to commence. Thereafter Distributor will send technicians to update technical knowledge as mutually agreed upon. 11.4 AMS shall provide documentation to enable Distributor to establish the support plan and deliver support services for the Products and Territories. The product Product support plan shall be prepared by both Parties and agreed upon prior to the time distribution is to commence. AMS shall support the Distributor with service information, parts (as provided in Section 11.5), training and technical and clinical assistance and back-up support by letter, fax, e-mail or telephone as appropriate. 11.5 Distributor agrees to purchase reasonable quantity of necessary spare parts and test equipment according to AMS's recommendation to support systems installed in Territories. Spare parts to support in-warranty repairs will be replaced for Distributor at no cost. Out-of-warranty spare parts are at Distributor's cost. 11.6 Distributor shall use its reasonable efforts to handle and resolve feedback from its customers. AMS shall have ultimate responsibility for resolution of Product MEDICAL PRODUCTS DISTRIBUTION AGREEMENT related issues. Problems that can not be resolved locally will be escalated in accordance with ARTICLE Article 26.

Sales and Support. 11.1 HP Distributor will provide AMS with a forecast of [**] annual projected sales unit volumes. Quantities listed in such correspondence between the Parties are only estimates made as an accommodation for planning purposes and do not constitute a commitment to purchase such quantity. Distributor may revise any forecasts in its sole discretion. [**] within this Agreement. 11.2 Distributor agrees to purchase reasonable quantity of demonstration Product Products and to maintain reasonable number of trained staff capable of demonstrating and selling the Products. AMS agrees to provide, at its costs, reasonable sales training and material and support to the Distributor. Distributor agrees to participate in AMS's sales and marketing meetings, reasonable Product and competitive training courses or product launch meetings as mutually MEDICAL PRODUCTS DISTRIBUTION AGREEMENT agreed upon, however, not be more often than once a year. AMS agrees to provide sales training in a mutually agreeable location each six (6) months and upon product launch if sooner. 11.3 Distributor agrees to maintain reasonable number of trained staff capable of supporting the Products. AMS agrees to provide, at no charge, reasonable service training and support. Distributor agrees to participate in AMS's service training programsprograms as mutually agreed upon. AMS undertakes to provide initial technical service training prior to the time both Parties agree that distribution into the Territory is to commence. Thereafter Distributor will send technicians to update technical knowledge as mutually agreed upon. 11.4 AMS shall provide documentation to enable Distributor to establish the support plan and deliver support services for the Products and Territories. The product Product support plan shall be prepared by both Parties and agreed upon prior to the time distribution is to commence. AMS shall support the Distributor with service information, parts (as provided in Section 11.5), training and technical and clinical assistance and back-up support by letter, fax, e-mail or telephone as appropriate. 11.5 Distributor agrees to purchase reasonable quantity of necessary spare parts and test equipment according to AMS's recommendation to support systems installed in Territories. Spare parts to support in-warranty repairs will be replaced for Distributor at no cost. Out-of-warranty spare parts are at Distributor's cost. 11.6 Distributor shall use its reasonable efforts to handle and resolve feedback from its customers. AMS shall have ultimate responsibility for resolution of Product related issues. Problems that can not be resolved locally will be escalated in accordance with ARTICLE Article 26. MEDICAL PRODUCTS DISTRIBUTION AGREEMENT Confidential Materials omitted and filed separately with the Securities and Exchange Commission. Asterisks denote omissions.

Sales and Support. 11.1 HP will provide AMS with a forecast of [**] projected sales unit volumes. Quantities listed in such correspondence between the Parties are only estimates made as an accommodation for planning purposes and do not constitute a commitment to purchase such quantity. Distributor may revise any forecasts in its sole discretion. The arrangements provided herein are [**] within this Agreement. 11.2 Distributor agrees to purchase demonstration Product and to maintain trained staff capable of demonstrating and selling the Products. AMS agrees to provide, at its costs, reasonable sales training and material and support to the Distributor. Distributor agrees to participate in AMS's sales and marketing meetings, Product and competitive training courses or product launch meetings as mutually MEDICAL PRODUCTS DISTRIBUTION AGREEMENT agreed upon. AMS agrees to provide sales training in a mutually agreeable location each six (6) months and upon product launch if sooner. 11.3 Distributor agrees to maintain trained staff capable of supporting the Products. AMS agrees to provide, at no charge, reasonable service training and support. Distributor agrees to participate in AMS's service training programs. AMS undertakes to provide initial technical service training prior to the time both Parties agree that distribution into the Territory is to commence. Thereafter Distributor will send technicians to update technical knowledge as mutually agreed upon. 11.4 AMS shall provide documentation to enable Distributor to establish the support plan and deliver support services for the Products and Territories. The product support plan shall prepared by both Parties and agreed upon prior to the time distribution is to commence. AMS shall support the Distributor with service information, parts (as provided in Section 11.5), training and technical and clinical assistance and back-up support by letter, fax, e-mail or telephone as appropriate. 11.5 Distributor agrees to purchase necessary spare parts and test equipment to support systems installed in Territories. Spare parts to support in-warranty repairs will be replaced for Distributor at no cost. Out-of-warranty spare parts are at Distributor's cost. 11.6 Distributor shall use its reasonable efforts to handle and resolve feedback from its customers. AMS shall have ultimate responsibility for resolution of Product related issues. Problems that can not be resolved locally will be escalated in accordance with ARTICLE 26.