SecureKnowledge Sample Clauses

SecureKnowledge. Check Point provides Support Customers with access to restricted portions of its knowledgebase per the Support plan, in addition to the general installation and upgrade knowledge articles given to users with General Access:  Advanced Access – contains solutions regarding technical issues with moderate fix complexity, complex errors and troubleshooting, and known issues that require contacting Check Point Support.  Expert Access – in addition to knowledge articles available to Customer with Advanced Access, Expert Access contains solutions regarding issues with high fix complexity, known issues with Workarounds or Hotfixes, in-depth complex troubleshooting, and RFEs. Expert Access is given to Premium/Elite Customers* - where * means Customers whose User Centers are covered by Premium/Elite Support or, if only Appliances are in the account, that 100% of their Appliances are covered by Premium Support or above.
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SecureKnowledge. Check Point provides CCSPs with access to restricted portions of its knowledgebase per the Support plan, in addition to the general installation and upgrade knowledge articles given to users with General Access. Expert Access – in addition to knowledge articles available to Customer with Advanced Access, Expert Access contains solutions regarding issues with high fix complexity, known issues with Workarounds or Hotfixes, in-depth complex troubleshooting, and RFEs. Expert Access is given to CCSPs.
Sample 1

Related to SecureKnowledge

  • TECHNOLOGY/KNOWLEDGE TRANSFER ACTIVITIES The goal of this task is to develop a plan to make the knowledge gained, experimental results, and lessons learned available to the public and key decision makers. The Recipient shall: • Prepare an Initial Fact Sheet at start of the project that describes the project. Use the format provided by the CAM. • Prepare a Final Project Fact Sheet at the project’s conclusion that discusses results. Use the format provided by the CAM. • Prepare a Technology/Knowledge Transfer Plan that includes: o An explanation of how the knowledge gained from the project will be made available to the public, including the targeted market sector and potential outreach to end users, utilities, regulatory agencies, and others.

  • Employee Investigations (a) The Parties agree that in certain situations it may be in the best interest of both clients and employees that employees be reassigned or removed from all job sites during an investigation of conduct. In cases where an employee cannot be reassigned, then the employee shall be considered to be on leave of absence without loss of pay until the Employer has determined there is a prima facie case for imposing discipline.

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