Common use of Service evaluation and service changes Clause in Contracts

Service evaluation and service changes. If the parties so require the parties will perform a service evaluation at a time yet to be determined. Purpose of the service evaluation is to discuss the service and to exchange information about new market developments and developments with either party that might be of influence to the service in the future. During this evaluation additional services that might be offered by Timewax will also be discussed. Matters that could be discussed are: - all the tasks in this agreement that are assigned to Timewax and the Client - the quality of the performance of the activity by Timewax - the content of the SLA - planning and modifications in respect of the Facility A contact person of the Client and Timewax’s account manager will perform the service evaluation. Arrangements with the Client about the frequency and form of the service evaluation will be determined as needed.