Common use of SERVICE LEVELS FOR PRODUCTION INSTANCE Clause in Contracts

SERVICE LEVELS FOR PRODUCTION INSTANCE. This Section I of Exhibit 1 applies to the Production Instance of the Service Offering, which entails the computing environment, applications, security, service level, and service level credits associated with the instance allocated by NetWitness for customers to access and use in execution of their production business processes (“Production Instance”).

SERVICE LEVELS FOR PRODUCTION INSTANCE. This Section I of Exhibit 1 applies to the Production Instance of the Service Offering, which entails the computing environment, applications, security, service level, and service level credits associated with the instance allocated by NetWitness RSA for customers to access and use in execution of their production business processes (“Production Instance”).