Common use of Service Monitoring Clause in Contracts

Service Monitoring. Customer acknowledges that the Supplier continuously monitors the Service to: (a) track usage, (b) provide support, (c) monitor the performance, integrity, and stability of the Service’s infrastructure, (d) provide usage statistics to its billing agent, (e) prevent or remediate technical issues, and (f) detect and address illegal acts or violations of Section 2.3 (Services Licence).

Appears in 2 contracts

Samples: Software License Agreement, Software License Agreement

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Service Monitoring. Customer acknowledges that the Supplier continuously monitors the Service to: (a) track usage, (b) provide support, (c) monitor the performance, integrity, and stability of the Service’s infrastructure, (d) provide usage statistics to its billing agent, (e) prevent or remediate technical issues, and (f) detect and address illegal acts or violations of Section 2.3 (Services Licence).and

Appears in 1 contract

Samples: Software License Agreement

Service Monitoring. Customer acknowledges that the Supplier continuously monitors the Service to: (a) track usage, (b) provide support, (c) monitor the performance, integrity, and stability of the Service’s infrastructure, (d) provide usage statistics to its billing agent, (e) prevent or remediate technical issues, and (f) detect and address illegal acts or violations of Section 2.3 (Services LicenceLicense).

Appears in 1 contract

Samples: Software License Agreement

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Service Monitoring. Customer acknowledges that the Supplier continuously monitors the Service to: (a) track usage, (b) provide support, (c) monitor the performance, integrity, and stability of the Service’s infrastructure, (d) provide usage statistics to its billing agent, (e) prevent or remediate technical issues, and (f) detect and address illegal acts or violations of Section 2.3 (Services Licence).the

Appears in 1 contract

Samples: Software License Agreement

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