Service Performance Standard. HNS will use commercially reasonable efforts to make the Services available (“Service Availability”) *** of the Scheduled Service Time (as defined in Paragraph 3.3 below) for each calendar month of the Term, such that the aggregate number of minutes of Service interruption for the HX NOC for a given calendar month of the Term shall not exceed ***
Appears in 2 contracts
Samples: Confidential Treatment (Global Eagle Entertainment Inc.), Confidential Treatment (Global Eagle Entertainment Inc.)
Service Performance Standard. HNS will use commercially reasonable efforts to make the Services available (“Service Availability”) *** of the Scheduled Service Time (as defined in Paragraph 3.3 below) for each calendar month of the Term, such that the aggregate number of minutes of Service interruption for the HX NOC for a given calendar month of the Term shall not exceed **** of the aggregate number of minutes of Scheduled Service Time.
Appears in 2 contracts
Samples: Master Services Agreement (Global Eagle Entertainment Inc.), Master Services Agreement (Global Eagle Entertainment Inc.)
Service Performance Standard. HNS will use commercially reasonable efforts to make the Services available (“Service Availability”) *** of the Scheduled Service Time (as defined in Paragraph 3.3 below) for each calendar month of the Term, such that the aggregate number of minutes of Service interruption for the HX NOC for a given calendar month of the Term shall not exceed *** *** Confidential treatment requested.
Appears in 1 contract
Samples: Confidential Treatment (Global Eagle Entertainment Inc.)
Service Performance Standard. HNS will use commercially reasonable efforts to make the Services available (“Service Availability”) *** of the Scheduled Service Time (as defined in Paragraph 3.3 below) for each calendar month of the Term, such that the aggregate number of minutes of Service interruption for the HX NOC for a given calendar month of the Term shall not exceed *** of the aggregate number of minutes of Scheduled Service Time. *** Confidential treatment requested.
Appears in 1 contract
Samples: Master Services Agreement (Global Eagle Entertainment Inc.)
Service Performance Standard. HNS will use commercially reasonable efforts to make the Services available (“Service Availability”) *** of the Scheduled Service Time (as defined in Paragraph 3.3 below) for each calendar month of the Term, such that the aggregate number of minutes of Service interruption for the HX NOC for a given calendar month of the Term shall not exceed ***.
Appears in 1 contract
Samples: Master Services Agreement (Global Eagle Entertainment Inc.)
