Common use of Service Planning Clause in Contracts

Service Planning. 2.5.11.1. The Contractor shall have a service planning system, which utilizes the information gathered in the Member’s intake and assessment to build a comprehensive service plan. The service plan may also be known as a treatment plan or a Member care plan, and shall include: 2.5.11.1.1. Measurable goals related to the chief complaint. 2.5.11.1.2. Strategies to achieve the stated goals and a mechanism for monitoring and revising the service plan as appropriate. 2.5.11.2. The Contractor shall create an individualized, culturally sensitive service plan, developed by the Member and/or the designated Member representative and the Member’s provider or treatment team for each Member seeking services. The service plan shall utilize the Member’s strengths, and shall be signed by the Member as well as the reviewing professional. 2.5.11.2.1. If a Member chooses not to sign his/her service plan, documentation shall be provided in the Member’s medical record stating the Member’s reason for not signing the plan. 2.5.11.3. Service planning shall take place annually or if there is a change in the Member’s level of functioning and care needs. 2.5.11.4. Service plans shall be appropriate to the treatment setting especially for integrated settings. 2.5.11.5. The Contractor shall coordinate with County departments of human/social services in regards to children and youth in out-of-home placements, including kinship care, xxxxxx care and subsidized adoptions. 2.5.11.5.1. The Contractor shall collaborate with the Colorado Department of Human services and their local counties to ensure that children who have had a positive screen for trauma receive a formal follow-up trauma assessment and trauma informed covered services (if indicated) provided by the Contractor. 2.5.11.5.2. The Contractor shall coordinate behavioral health referrals and services with county case workers, and initiate/maintain contact with case workers on an ongoing basis regarding child/adolescent Members as well as adult Members involved in child welfare that have children in their care. The Contractor shall ensure that therapists and case managers coordinate with county case workers regarding significant events which include, but are not limited to, discharge from treatment, significant clinical decompensation, and no shows. 2.5.11.5.3. The Contractor shall identify a person within its organization who can serve as a main point of contact for the county departments of human/social services. The name and contact information for this person shall be sent to all counties within the Contractor’s jurisdiction and to the Department. Any changes to this person shall be communicated to the counties and Department within five (5) Business Days of the change. 2.5.11.5.3.1. DELIVERABLE: Human/Social Services Point of Contact Identification. 2.5.11.5.3.2. DUE: Within thirty (30) days after the Effective Date. 2.5.11.5.3.3. DELIVERABLE: Human/Social Services Point of Contact Identification Update. 2.5.11.5.3.4. DUE: Within five (5) Business Days of the change. 2.5.11.6. The Contractor shall provide trainings to county case workers and county management on the function and duties of the Contractor, access to care standards, available services, provider network, and other relevant topics as appropriate. At a minimum, trainings to the County shall occur on an annual basis. The Contractor shall post trainings and information (including but not limited to the above mentioned requirements) to their website.