Service Protection Plan. As a homeowner, you are responsible for the wire maintenance within your home. We offer a Service Protection Plan that, for a monthly fee, will cover (i) standard maintenance of installed “inside” wiring for our Internet, Video and Voice Services and (ii) service calls for your Company Equipment relating to our Internet, Video and Voice Services. This optional program covers the repairs of most but not all inside-wiring, subject to certain limitations problems. It does not cover, for example, initial installations, new wall fishes or outlets, reconfiguration or moves of outlets or jacks, alarm or landlord provided wiring, concealed wiring or wiring inside the walls of your home, damage to inside wiring caused by you or any third party should you attempt to undertake your own removal, replacement, rearrangement, repair, extension or maintenance of that wiring. You acknowledge and agree that if you elect to enroll in the Vyve Broadband Service Protection Plan, you will be subject to the terms, conditions, limitations and exclusions set forth therein, the most recent version of which can be found at xxxx://xxx.xxxxxxxxxxxxx.xxx/policies. You acknowledge and agree that if you do not sign up for the Vyve Broadband Service Protection Plan, you are solely responsible for the maintenance and repair of the wires inside your home and all related expenses, including, but not limited to, a service charge (currently at $29.99 per-visit and which is subject to change), replacement parts as needed, and labor charges. To order our Service Protection Plan, or to learn more, please contact Customer Service at 1-855-FOR- VYVE.
Appears in 7 contracts
Samples: Residential Services Subscriber Agreement, Residential Services Subscriber Agreement, Residential Services Subscriber Agreement
