Service Provider Response. Service Provider and DIR shall meet promptly upon the completion of an audit conducted pursuant to this Section 9.9 (i.e. an exit interview) and/or issuance of an interim or final report to Service Provider and DIR following such an audit. Service Provider shall respond to each exit interview and/or audit report in writing within thirty (30) days, unless a shorter response time is specified in such report. Service Provider and DIR shall develop and agree upon an action plan to promptly address and resolve any deficiencies, concerns and/or recommendations identified in such exit interview and/or audit report and Service Provider, at its own expense, shall undertake remedial action in accordance with such action plan and the dates specified therein to the extent necessary to comply with Service Provider's obligations under this Agreement.
Appears in 6 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement
Service Provider Response. Service Provider and DIR shall meet promptly upon the completion of an audit conducted pursuant to this Section 9.9 (i.e. an exit interview) and/or issuance of an interim or final report to Service Provider and DIR following such an audit. Service Provider shall respond to each exit interview and/or audit report in writing within thirty (30) days, unless a shorter response time is specified in such report. Service Provider and DIR shall develop and agree upon an action plan to promptly address and resolve any deficiencies, concerns concerns, and/or recommendations identified in such exit interview and/or audit report and Service Provider, at its own expense, shall undertake remedial action in accordance with such action plan and the dates specified therein to the extent necessary to comply with Service Provider's obligations under this Agreement.
Appears in 2 contracts
Samples: Master Services Agreement, Master Services Agreement