Service Reports. GRANTEE shall submit service delivery reports, programmatic performance reports and other reports to the extent requested by OAG, in a format and on a timely basis, as established by the OAG. XXXXXXX will submit other reports as requested by the OAG.
Service Reports. Paymentus shall provide Client with reports summarizing use of the Services by Users for a given reporting period.
Service Reports.
1. Date and time Contractor was notified;
2. Date and time of Contractor’s arrival;
3. Make and model of Production Printer;
4. Description of malfunction reported by Authorized User;
5. Diagnosis of failure and/or work performed by Contractor;
6. Date and time failure was corrected by Contractor;
7. Type of service – Maintenance or warranty
8. Charges, if any, for the service; and
Service Reports. Hologic will provide service reports for all Services performed onsite.
Service Reports. The Contractor shall be required to provide a signed service report after every service performed under this contract as certification of services performed. Service reports provided shall be inclusive of but not limited to, trouble shooting, repairs, and preventative maintenance. After each site visit, the Contractor shall document in writing the findings of each inspection/preventative maintenance service and any action(s) performed for each item/equipment serviced under this contract. The report shall be submitted to the District’s Maintenance Representatives upon completion of work and prior to leaving the jobsite. For emergency site visit, the report shall be furnished within twenty-four (24) hours of service completion. Individual reports shall be provided to DMR for each service location to include the following: • Technician’s name • Date and time of service (including time-in and time-out) • Location and Facilities Management Asset ID number. • FM work order number • Type of service performed • Result of inspections and recommendations
Service Reports. The Contractor shall furnish the Authorized User with service reports for all Maintenance and warranty work upon completion of the services. The service reports shall include the following information in either electronic form as designated by the Authorized User:
1. Date and time Contractor was notified;
2. Date and time of Contractor’s arrival;
3. Make and model of Production Printer;
4. Description of malfunction reported by Authorized User;
5. Diagnosis of failure and/or work performed by Contractor;
6. Date and time failure was corrected by Contractor;
7. Type of service – Maintenance or warranty
8. Charges, if any, for the service; and Contractor shall provide OGS with an annual report on the 15th day of January of each year of the Contract detailing all Maintenance and warranty work conducted under the Contract for both State Agencies and Non-State Agencies during the immediate prior calendar year. The report shall include the name of the State or Non-State Agency and all of the information above (1-8) and be submitted electronically in Microsoft Excel 2010 or lower version unprotected, via e-mail to the attention of the OGS NYSPro contract administrator. The report shall list Authorized Users in alphabetical order under the following categories: 1. State Agencies; and, 2. Non-State Agencies.
Service Reports. The Quarterly Service Report shall be detailed by each Eligible User and a summary report of the details for the contract as a whole. The format of the report and level of detail shall be mutually agreed upon by the Contractor and the Department Contract Manager and shall include, at a minimum, the following:
a) Contractor’s name
b) Reporting period
c) Eligible User’s Name
d) Description of services provided for each Eligible User per quarter
e) Total dollar value of services provided per quarter
Service Reports. It is the Supplier’s responsibility to maintain a record of all Service Reports during the term of this Agreement. On each Service Report, indicate the following: • The facility name, address, number, and date of service. • The type of service call: preventative maintenance, call-back/follow-up, or emergency service. Note: All Service Reports must be signed off by the Local Government representative. • Who initiated the service call. • The hours worked at the facility. • The work carried out during the visit. • Any defects, abnormalities in the system, required repairs, and any replacement parts with the name, part number, and the price. • Any parts installed along with the room location, cost, and the items listed in the specifications.
Service Reports. First Billing shall provide Client with reports summarizing use of the Services by Users for each reporting period.
Service Reports. Seller shall at all times keep service reports relating to all services performed under this Agreement for which Buyer is charged on an Extra-Call basis. Seller shall attach a copy of the applicable service report to each invoice for Extra-Call services. Seller will maintain these reports for three (3) years after termination of this Agreement and shall make them available to Buyer for examination upon request.
