Service Request Team Sample Clauses

Service Request Team. (a) Describe the KSA profile the Respondent will look for in assigning resources to the Service Request responsibilities. Provide one representative resume of a resource the Respondent would consider qualified to assign to the Service Request Team. Note that the resume must be from a Contractor Personnel member that could potentially be assigned to this Contract. (b) If the same resources will be assigned to Annual Support responsibilities and Service Request responsibilities, how will the Respondent ensure that the resource is not billing time against both work streams for the same work?