Common use of SERVICE TO END USER Clause in Contracts

SERVICE TO END USER. 5.1 Carrier will be the Customer of Record for all services purchased from Frontier. Except as otherwise specified herein, Frontier will only take orders from, bill and expect payment from Carrier for all services. Xxxxxxx will be Frontier’s single point of contact for all services purchased pursuant to this Agreement. 5.2 Frontier will continue to bill the End User for any services that the End User specifies it wishes to receive directly from Frontier. 5.3 Frontier maintains the right to actively market and serve directly any End User within Frontier’s serving area. Frontier will continue to directly market its own telecommunications products and services and in doing so may establish independent relationships with End Users of Carrier. 5.4 Service is furnished subject to the condition that it will not be used for any unlawful purpose. Frontier may refuse to provide service to Carrier when it has reasonable grounds to believe that service will be used in violation of the law. 5.5 Service will be discontinued by Frontier if any law enforcement agency advises that the service is being used in violation of the law. 5.6 Frontier may refuse to provide service to Carrier if service will materially jeopardize the reliability or efficiency of Frontier’s network or materially interfere with or prevent other persons from using their service, or otherwise materially impairs the quality of service to other carriers or to End Users. 5.7 Carrier will be the single point of contact with Frontier for all subsequent ordering activity resulting in additions or changes to services except that Frontier will accept a request directly from the End User for conversion of the End User's service from Carrier to Frontier. 5.8 It will be the responsibility of each Party to program and update its own switches and network systems to recognize and route traffic to each Party’s assigned NXX codes at all times. Neither Party will impose fees or charges on the other Party for such required programming and updating activities. Each Party shall complete the programming of its switches and network systems to route traffic to Carrier’s assigned NXX codes within industry standard intervals after receiving a LERG update relating to any such code. If a Party has failed to so program and update its switches and network systems within such industry standard intervals, such Party shall do so within forty-eight (48) hours after receiving a request from the other Party.

Appears in 1 contract

Samples: Carrier to Carrier Agreement

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