Common use of Services and Support Clause in Contracts

Services and Support. 1.1 In exchange for your continued compliance with this Agreement, and any modification to this Agreement made by Intuit in accordance with Sections A.1.1, you shall have access to the Software/Subscription in accordance with the following provisions: (a) If you purchased a Subscription based license for the Software, which generally means that you will be paying for your use of the Software and Services on a monthly or annual basis, you shall receive as part of your active Subscription, so long as Intuit is receiving the applicable payment from you: (i) access to the features of the Software subscribed to by you; (ii) Updates and Enhancements; (iii) Version Protection, each defined in Section B.1.2 below; and (iv) additional products, services and/or discounts when and if they should be made available to you. If you have purchased a subscription that includes Support you will also be entitled to receive Support Services as defined below. Software licenses obtained through a subscription are eligible for Enhancements during the active subscription period only. The Subscription is cancellable by you in accordance with this Agreement, but you will not be entitled to any refunds if you cancel after the 60-Day Money Back Guarantee period, as defined in Section B.6. If you cancel your Subscription or if we do not receive the payment for your Subscription, or if the Subscription is in any way terminated in accordance with the terms of this Agreement, you will no longer have access to the Software and all related Services defined above upon the expiration of the current Subscription term, but you will retain access to your company data file stored on your device, which can be reinstated to a readable QuickBooks format upon reactivation of your Subscription or with the purchase of a license on the Software. (b) If you purchased your license to the Software under a one-time, upfront payment at retail or directly from Intuit and not under a Subscription, you shall receive: (i) a license to the specific version of the Software product you have selected that, subject to the license grant and restrictions in Section A.1.1, allows you access to the features of the Software; and (ii) Updates and Enhancements to the Software in accordance with the terms of the Termination provisions. Intuit's obligations under this Section B.1.1 are contingent upon you installing all updates and error corrections within thirty (30) days of being notified of their availability by Intuit (or its Representatives). QuickBooks 2015 Software purchased on a separate standalone basis are eligible for enhancements on a when-and-if available basis through May 31, 2018, which is the current support period for QuickBooks 2015.

Services and Support. 1.1 In exchange for your continued compliance with this Agreement, and any modification to this Agreement made by Intuit in accordance with Sections A.1.1A.11, you shall have access to the Software/Subscription in accordance with the following provisions: (a) If you purchased a the Subscription based license for the SoftwareSoftware directly from Intuit, which generally means that you will be paying for your use of the Software and Services on a monthly (or annual other periodic) basis, you shall receive as part of your active basic Subscription, so long as Intuit is receiving the applicable payment from youyou : (i) unlimited access to the features of the Software subscribed to by you; (ii) Updates Updates(which can include the Media Delivery Service, , for an additional fee); and Enhancements; (iii) Additional Support, (iv) Version Protection, each all as defined in Section B.1.2 below; and (iv) additional products, services and/or discounts when and when-and-if they should be made available to you. If You must subscribe to the Subscription for a minimum of one (1) year, with the Subscription fees payable monthly by you have purchased (or on a subscription that includes Support you will also be entitled to receive Support Services as defined belowdifferent time basis upon agreement between Intuit and you). Software licenses obtained through a subscription are eligible for Enhancements during After one (1) year: (x) the active subscription period only. The Subscription is cancellable by you in accordance with this Agreement, but and (y) you will not be entitled are considered to any refunds if have purchased your license to the Software (with the exception of QuickBooks Accountant Edition), entitling you cancel after to updates to the 60-Day Money Back Guarantee period, as defined Software in Section B.6. If you cancel your Subscription or if we do not receive the payment for your Subscription, or if the Subscription is in any way terminated in accordance satisfaction with the terms of this Agreementthe Limited Warranty and Termination provisions, even if you cancel your subscription, however Version Protection will no longer have access to the Software and all related Services defined above upon the expiration of the current Subscription termonly be available for as long as you are an active, but you will retain access to your company data file stored on your device, which can be reinstated to a readable QuickBooks format upon reactivation of your Subscription or with the purchase of a license on the Softwarepaying subscriber. (b) If you purchased your license to the Software under a one-time, upfront payment at retail or directly from Intuit and not under a SubscriptionIntuit, you shall receive: (i) a license to the specific version of the Software product you have selected that, subject to the license grant and restrictions in Section A.1.1, allows you unlimited access to the features of the Software; and (ii) Updates and Enhancements Additional Support; (iii) updates to the Software in accordance satisfaction with the terms of the Limited Warranty and Termination provisions. provisions (which can include the Media (CD) Delivery Service if you are under a subscription, for a small additional fee), Intuit's obligations under this Section B.1.1 are contingent upon you installing all updates and error corrections within thirty (30) days of their being notified of their availability provided to you by Intuit (or its Representatives). QuickBooks 2015 Software purchased on a separate standalone basis are eligible for enhancements on a when-and-if available basis through May 31, 2018, which is the current support period for QuickBooks 2015.

Services and Support. 1.1 In exchange for your continued compliance with this Agreement, and any modification to this Agreement made by Intuit in accordance with Sections A.1.1A.11, you shall have access to the Software/Subscription in accordance with the following provisions: (a) If you purchased a the Subscription based license for the SoftwareSoftware directly from Intuit, which generally means that you will be paying for your use of the Software and Services on a monthly (or annual other periodic) basis, you shall receive as part of your active basic Subscription, so long as Intuit is receiving the applicable payment from youyou : (i) unlimited access to the features of the Software subscribed to by you; (ii) Updates and EnhancementsUpdates; (iii) Version Protection, each defined in Section B.1.2 below; and (iv) additional products, services and/or discounts when and when-and-if they should be made available to you. If You must subscribe to the Subscription for a minimum of one (1) year, with the Subscription fees payable monthly by you have purchased (or on a subscription that includes Support you will also be entitled to receive Support Services as defined belowdifferent time basis upon agreement between Intuit and you). Software licenses obtained through a subscription are eligible for Enhancements during After one (1) year: (x) the active subscription period only. The Subscription is cancellable by you in accordance with this Agreement, but and (y) you will not be entitled are considered to any refunds if have purchased your license to the Software, (includes QuickBooks Enterprise), entitling you cancel after to the 60-Day Money Back Guarantee periodUpdates, as defined in Section B.6. If entitling you cancel your Subscription or if we do not receive to updates to the payment for your Subscription, or if the Subscription is in any way terminated software in accordance with the terms of this Agreementthe Limited Warranty and Termination provisions, even if you will no longer have access to the Software and all related Services defined above upon the expiration of the current Subscription term, but you will retain access to cancel your company data file stored on your device, which can be reinstated to a readable QuickBooks format upon reactivation of your Subscription or with the purchase of a license on the Softwaresubscription. (b) If you purchased your license to the Software under a one-time, upfront payment at retail or directly from Intuit and not under a SubscriptionIntuit, you shall receive: (i) a license to the specific version of the Software product you have selected that, subject to the license grant and restrictions in Section A.1.1, allows you unlimited access to the features of the Software; and (ii) Additional Support; (iii) Updates and Enhancements to the Software in accordance with the terms of the our Limited Warranty and Termination provisions. Intuit's obligations under this Section B.1.1 are contingent upon you installing all updates and error corrections within thirty (30) days of being notified of their availability by Intuit (or its Representatives). QuickBooks 2015 Software purchased on a separate standalone basis are eligible for enhancements on a when-and-if available basis through May 31, 2018, which is the current support period for QuickBooks 2015.thirty

Services and Support. 1.1 In exchange for your continued compliance with this Agreement, and any modification to this Agreement made by Intuit in accordance with Sections A.1.1A.11, you shall have access to the Software/Subscription in accordance with the following provisions: (a) If you purchased a the Subscription based license for the SoftwareSoftware directly from Intuit, which generally means that you will be paying for your use of the Software and Services on a monthly (or annual other periodic) basis, you shall receive as part of your active basic Subscription, so long as Intuit is receiving the applicable payment from youyou : (i) unlimited access to the features of the Software subscribed to by you; (ii) Updates and EnhancementsUpdates; (iii) Version Protection, each defined in Section B.1.2 below; and (iv) additional products, services and/or discounts when and when-and-if they should be made available to you. If You must subscribe to the Subscription for a minimum of one (1) year, with the Subscription fees payable monthly by you have purchased (or on a subscription that includes Support you will also be entitled to receive Support Services as defined belowdifferent time basis upon agreement between Intuit and you). Software licenses obtained through a subscription are eligible for Enhancements during After one (1) year: (x) the active subscription period only. The Subscription is cancellable by you in accordance with this Agreement, but and (y) you will not be entitled are considered to any refunds if have purchased your license to the Software, (includes QuickBooks Enterprise), entitling you cancel after to the 60-Day Money Back Guarantee periodUpdates, as defined in Section B.6. If entitling you cancel your Subscription or if we do not receive to updates to the payment for your Subscription, or if the Subscription is in any way terminated software in accordance with the terms of this Agreementthe Limited Warranty and Termination provisions, even if you will no longer have access to the Software and all related Services defined above upon the expiration of the current Subscription term, but you will retain access to cancel your company data file stored on your device, which can be reinstated to a readable QuickBooks format upon reactivation of your Subscription or with the purchase of a license on the Softwaresubscription. (b) If you purchased your license to the Software under a one-time, upfront payment at retail or directly from Intuit and not under a SubscriptionIntuit, you shall receive: (i) a license to the specific version of the Software product you have selected that, subject to the license grant and restrictions in Section A.1.1, allows you unlimited access to the features of the Software; and (ii) Additional Support; (iii) Updates and Enhancements to the Software in accordance with the terms of the our Limited Warranty and Termination provisions. Intuit's obligations under this Section B.1.1 are contingent upon you installing all updates and error corrections within thirty (30) days of their being notified of their availability provided to you by Intuit (or its Representatives). QuickBooks 2015 Software purchased on a separate standalone basis are eligible for enhancements on a when-and-if available basis through May 31, 2018, which is the current support period for QuickBooks 2015.

Services and Support. 1.1 In exchange for your continued compliance with this Agreement, and any modification to this Agreement made by Intuit in accordance with Sections A.1.1, you shall have access to the Software/Subscription in accordance with the following provisions: (a) If you purchased a Subscription based license for the Software, which generally means that you will be paying for your use of the Software and Services on a monthly or annual basis, you shall receive as part of your active Subscription, so long as Intuit is receiving the applicable payment from you: (i) access to the features of the Software subscribed to by you; (ii) Updates and Enhancements; (iii) Version Protection, each defined in Section B.1.2 below; and (iv) additional products, services and/or discounts when and if they should be made available to you. If you have purchased a subscription that includes Support you will also be entitled to receive Support Services as defined below. Software licenses obtained through a subscription are eligible for Enhancements during the active subscription period only. The Subscription is cancellable by you in accordance with this Agreement, but you will not be entitled to any refunds if you cancel after the 60-Day Money Back Guarantee period, as defined in Section B.6. If you cancel your Subscription or if we do not receive the payment for your Subscription, or if the Subscription is in any way terminated in accordance with the terms of this Agreement, you will no longer have access to the Software and all related Services defined above upon the expiration of the current Subscription term, but you will retain access to your company data file stored on your device, which can be reinstated to a readable QuickBooks format upon reactivation of your Subscription or with the purchase of a license on the Software. (b) If you purchased your license to the Software under a one-time, upfront payment at retail or directly from Intuit and not under a Subscription, you shall receive: (i) a license to the specific version of the Software product you have selected that, subject to the license grant and restrictions in Section A.1.1, allows you access to the features of the Software; and and (ii) Updates and Enhancements to the Software in accordance with the terms of the Termination provisions. Intuit's obligations under this Section B.1.1 are contingent upon you installing all updates and error corrections within thirty (30) days of being notified of their availability by Intuit (or its Representatives). QuickBooks 2015 Software purchased on a separate standalone basis are eligible for enhancements on a when-and-if available basis through May 31, 2018, which is the current support period for QuickBooks 2015.

Services and Support. 1.1 In exchange for your continued compliance with this Agreement, and any modification to this Agreement made by Intuit in accordance with Sections A.1.1A.11, you shall have access to the Software/Subscription in accordance with the following provisions: (a) If you purchased a the Subscription based license for the SoftwareSoftware directly from Intuit, which generally means that you will be paying for your use of the Software and Services on a monthly (or annual other periodic) basis, you shall receive as part of your active basic Subscription, so long as Intuit is receiving the applicable payment from youyou : (i) unlimited access to the features of the Software subscribed to by you; (ii) Updates Updates(which can include the Media Delivery Service, , for an additional fee); and Enhancements; (iii) Additional Support, (iv) Version Protection, each all as defined in Section B.1.2 below; and (iv) additional products, services and/or discounts when and if when‐and‐if they should be made available to you. If You must subscribe to the Subscription for a minimum of one (1) year, with the Subscription fees payable monthly by you have purchased (or on a subscription that includes Support you will also be entitled to receive Support Services as defined belowdifferent time basis upon agreement between Intuit and you). Software licenses obtained through a subscription are eligible for Enhancements during After one (1) year: (x) the active subscription period only. The Subscription is cancellable by you in accordance with this Agreement, but and (y) you will not be entitled are considered to any refunds if have purchased your license to the Software (with the exception of QuickBooks Accountant Edition), entitling you cancel after to updates to the 60-Day Money Back Guarantee period, as defined Software in Section B.6. If you cancel your Subscription or if we do not receive the payment for your Subscription, or if the Subscription is in any way terminated in accordance satisfaction with the terms of this Agreementthe Limited Warranty and Termination provisions, even if you cancel your subscription, however Version Protection will no longer have access to the Software and all related Services defined above upon the expiration of the current Subscription termonly be available for as long as you are an active, but you will retain access to your company data file stored on your device, which can be reinstated to a readable QuickBooks format upon reactivation of your Subscription or with the purchase of a license on the Softwarepaying subscriber. (b) If you purchased your license to the Software under a one-time, upfront payment at retail or directly from Intuit and not under a SubscriptionIntuit, you shall receive: (i) a license to the specific version of the Software product you have selected that, subject to the license grant and restrictions in Section A.1.1, allows you unlimited access to the features of the Software; and (ii) Updates and Enhancements Additional Support; (iii) updates to the Software in accordance satisfaction with the terms of the Limited Warranty and Termination provisions. provisions (which can include the Media (CD) Delivery Service if you are under a subscription, for a small additional fee), Intuit's obligations under this Section B.1.1 are contingent upon you installing all updates and error corrections within thirty (30) days of their being notified of their availability provided to you by Intuit (or its Representatives). QuickBooks 2015 Software purchased on a separate standalone basis are eligible for enhancements on a when-and-if available basis through May 31, 2018, which is the current support period for QuickBooks 2015.

Services and Support. 1.1 In exchange for your continued compliance with this Agreement, and any modification to this Agreement made by Intuit in accordance with Sections A.1.1A.11, you shall have access to the Software/Subscription in accordance with the following provisions: (a) If you purchased a the Subscription based license for the SoftwareSoftware directly from Intuit, which generally means that you will be paying for your use of the Software and Services on a monthly (or annual other periodic) basis, you shall receive as part of your active basic Subscription, so long as Intuit is receiving the applicable payment from youyou : (i) unlimited access to the features of the Software subscribed to by you; (ii) Updates Updates; and Enhancements; (iii) Version Protection, each defined in Section B.1.2 below; . You must subscribe to the Subscription for a minimum of one (1) year, with the Subscription fees payable monthly by you (or on a different time basis upon agreement between Intuit and you). After one (iv1) additional products, services and/or discounts when and if they should be made available to you. If you have purchased a subscription that includes Support you will also be entitled to receive Support Services as defined below. Software licenses obtained through a subscription are eligible for Enhancements during year: (x) the active subscription period only. The Subscription is cancellable by you in accordance with this Agreement, but and (y) you will not be entitled are considered to any refunds have purchased your license to the Software, (includes QuickBooks Enterprise), entitling you to the Updates for so long as Intuit supports your release of the Software, even if you cancel after the 60-Day Money Back Guarantee period, as defined in Section B.6. If you cancel your Subscription or if we do not receive the payment for your Subscription, or if the Subscription is in any way terminated in accordance with the terms of this Agreementhowever Version Protection will only be available for as long as you are an active, you will no longer have access to the Software and all related Services defined above upon the expiration of the current Subscription term, but you will retain access to your company data file stored on your device, which can be reinstated to a readable QuickBooks format upon reactivation of your Subscription or with the purchase of a license on the Softwarepaying subscriber. (b) If you purchased your license to the Software under a one-time, upfront payment at retail or directly from Intuit and not under a SubscriptionIntuit, you shall receive: (i) a license to the specific version of the Software product you have selected that, subject to the license grant and restrictions in Section A.1.1, allows you unlimited access to the features of the Software; and (ii) Updates and Enhancements to Additional Support; (iii) Updates, for so long as Intuit supports your release of your specific edition of the Software. As part of your purchase of the Software in accordance license or Subscription, you may also be provided with certain software that, subject to the terms of the Termination provisionsthis Agreement, you may store on or access via your computer. Intuit's obligations under this Section B.1.1 are contingent upon you installing all updates and error corrections within thirty (30) days of their being notified of their availability provided to you by Intuit (or its Representatives). QuickBooks 2015 Software purchased on a separate standalone basis are eligible for enhancements on a when-and-if available basis through May 31, 2018, which is the current support period for QuickBooks 2015.

Services and Support. 1.1 In exchange for your continued compliance with this Agreement, and any modification to this Agreement made by Intuit in accordance with Sections A.1.1A.9, you shall have access to the Software/Subscription in accordance with the following provisions: (a) If you purchased a the Subscription based license for the SoftwareSoftware directly from Intuit, which generally means that you will be paying for your use of the Software and Services on a monthly (or annual other periodic) basis, you shall receive as part of your active basic Subscription, so long as Intuit is receiving the applicable payment from youyou : (i) access to the features of the Software subscribed to by you; ; (ii) Updates Updates(which can include the Media Delivery Service, for an additional fee); and Enhancements; (iii) Additional Support, (iv) Version Protection, each all as defined in Section B.1.2 below; and (iv) additional products, services and/or discounts when and when-and-if they should be made available to you. If You must subscribe to the Subscription for a minimum of one (1) year, with the Subscription fees payable monthly by you have purchased (or on a subscription that includes Support you will also be entitled to receive Support Services as defined belowdifferent time basis upon agreement between Intuit and you). Software licenses obtained through a subscription are eligible for Enhancements during After one (1) year: (x) the active subscription period only. The Subscription is cancellable by you in accordance with this Agreement, but and (y) you will not be entitled are considered to any refunds if have purchased your license to the Software (with the exception of QuickBooks Accountant Edition and QuickBooks Enterprise Solutions), entitling you cancel after to updates to the 60-Day Money Back Guarantee period, as defined Software in Section B.6. If you cancel your Subscription or if we do not receive the payment for your Subscription, or if the Subscription is in any way terminated in accordance satisfaction with the terms of this Agreementthe Limited Warranty and Termination provisions, even if you cancel your subscription, however Version Protection will no longer have access to the Software and all related Services defined above upon the expiration of the current Subscription termonly be available for as long as you are an active, but you will retain access to your company data file stored on your device, which can be reinstated to a readable QuickBooks format upon reactivation of your Subscription or with the purchase of a license on the Softwarepaying subscriber. (b) If you purchased your license to the Software under a one-time, upfront payment at retail or directly from Intuit and not under a SubscriptionIntuit, you shall receive: (i) a license to the specific version of the Software product you have selected that, subject to the license grant and restrictions in Section A.1.1, allows you access to the features of the Software; and (ii) Updates and Enhancements Additional Support; (iii) updates to the Software in accordance satisfaction with the terms of the Termination provisions. provisions (which can include the Media (DVD) Delivery Service if you are under a subscription, for a small additional fee), Intuit's obligations under this Section B.1.1 are contingent upon you installing all updates and error corrections within thirty (30) days of being notified of their availability by Intuit (or its Representatives). QuickBooks 2015 Software purchased on a separate standalone basis are eligible for enhancements on a when-and-if available basis through May 31, 2018, which is the current support period for QuickBooks 2015.thirty

Services and Support. 1.1 In exchange for your continued compliance with this Agreement, and any modification to this Agreement made by Intuit in accordance with Sections Section A.1.1, you shall have access to the Software/Subscription in accordance with the following provisions: (a) If you purchased a Subscription based license for the Software, which generally means that you will be paying for your use of the Software and Services on a monthly or annual basis, you shall receive as part of your active Subscription, so long as Intuit is receiving the applicable payment from you: (i) access to the features of the Software subscribed to by you; (ii) Updates and Enhancements; ; (iii) Version Protection, each defined in Section B.1.2 (b).1.2 below; and (iv) additional products, services and/or discounts when and if they should be made available to you. If you have purchased a subscription that includes Support you will also be entitled to receive Support Services as defined below. Software licenses obtained through a subscription are eligible for Enhancements during the active subscription period only. The Subscription is cancellable by you in accordance with this Agreement, but you will not be entitled to any refunds if you cancel after the 60-Day Money Back Guarantee period, as defined in Section B.6B.7. If you cancel your Subscription or if we do not receive the payment for your Subscription, or if the Subscription is in any way terminated in accordance with the terms of this Agreement, you will no longer have access to the Software and all related Services defined above upon the expiration of the current Subscription term, but you will retain access to your company data file stored on your device, which can be reinstated to a readable QuickBooks format upon reactivation of your Subscription or with the purchase of a license on the Software. (b) If you purchased your license to the Software under a one-time, upfront payment at retail or directly from Intuit and not under a Subscription, you shall receive: (i) a license to the specific version of the Software product you have selected that, subject to the license grant and restrictions in Section A.1.1A.2, allows you access to the features of the Software; and (ii) Updates and Enhancements to the Software in accordance with the terms of the Termination provisions. Intuit's obligations under this Section B.1.1 B.(b)1.1 are contingent upon you installing all updates and error corrections within thirty (30) days of being notified of their availability by Intuit (or its Representatives). QuickBooks 2015 2016 Software purchased on a separate standalone basis are eligible for enhancements on a when-and-if available basis through May 31, 20182019, which is the current support period for QuickBooks 20152016.

Services and Support. 1.1 In exchange for your continued compliance with this Agreement, and any modification to this Agreement made by Intuit in accordance with Sections A.1.1A.11, you shall have access to the Software/Subscription in accordance with the following provisions: (a) If you purchased a the Subscription based license for the SoftwareSoftware directly from Intuit, which generally means that you will be paying for your use of the Software and Services on a monthly (or annual other periodic) basis, you shall receive as part of your active basic Subscription, so long as Intuit is receiving the applicable payment from youyou : (i) unlimited access to the features of the Software subscribed to by you; (ii) Updates and EnhancementsUpdates; (iii) Version Protection, each defined in Section B.1.2 below; and (iv) additional products, services and/or discounts when and when-and-if they should be made available to you. If You must subscribe to the Subscription for a minimum of one (1) year, with the Subscription fees payable monthly by you have purchased (or on a subscription that includes Support you will also be entitled to receive Support Services as defined belowdifferent time basis upon agreement between Intuit and you). Software licenses obtained through a subscription are eligible for Enhancements during After one (1) year: (x) the active subscription period only. The Subscription is cancellable by you in accordance with this Agreement, but and (y) you will not be entitled are considered to any refunds if have purchased your license to the Software, entitling you cancel after to the 60-Day Money Back Guarantee periodUpdates, as defined in Section B.6. If entitling you cancel your Subscription or if we do not receive to updates to the payment for your Subscription, or if the Subscription is in any way terminated software in accordance with the terms of this Agreementthe Limited Warranty and Termination provisions, even if you will no longer have access to the Software and all related Services defined above upon the expiration of the current Subscription term, but you will retain access to cancel your company data file stored on your device, which can be reinstated to a readable QuickBooks format upon reactivation of your Subscription or with the purchase of a license on the Softwaresubscription. (b) If you purchased your license to the Software under a one-time, upfront payment at retail or directly from Intuit and not under a SubscriptionIntuit, you shall receive: (i) a license to the specific version of the Software product you have selected that, subject to the license grant and restrictions in Section A.1.1, allows you access to the features of the Software; and (ii) Additional Support; (iii) Updates and Enhancements to the Software in accordance with the terms of the Termination provisions. Intuit's obligations under this Section B.1.1 are contingent upon you installing all updates and error corrections within thirty (30) days of their being notified of their availability provided to you by Intuit (or its Representatives). QuickBooks 2015 Software purchased on a separate standalone basis are eligible for enhancements on a when-and-if available basis through May 31, 2018, which is the current support period for QuickBooks 2015.