Common use of Services Exclusions Clause in Contracts

Services Exclusions. Our obligations to perform our Services (unless agreed by us with respect to the performance of Additional Services) and other obligations under this agreement do not include the correction of errors, defects or problems caused by: (a) your fault or negligence or the fault or negligence of any person acting on your behalf; (b) improper or unauthorised use of the Software; (c) any modifications or alterations of the Software other than by us; (d) causes external to the Software such as, but not limited to, power failure, electric power surges or a Force Majeure event; (e) your failure to comply with any reasonable guidelines, instructions, documentation or training provided by us; (f) any fault, defect, omission or error in any data, software or equipment not supplied by us (including your equipment); (g) any failure arising out of any network (including the internet) or communications; or (h) use of the Software with any software or equipment not approved or recommended by us, or in a manner or for a purpose in breach of this agreement or not reasonably contemplated by this agreement.

Appears in 3 contracts

Samples: Customer Licence Agreement, Customer Licence Agreement, Customer Licence Agreement

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Services Exclusions. Our obligations to perform our Services (unless agreed by us with respect to the performance of Additional Services) and other obligations under this agreement do not include the correction of errors, defects or problems caused by: (a) your fault or negligence or the fault or negligence of any person acting on your behalfyourbehalf; (b) improper or unauthorised use of the Software; (c) any modifications or alterations of the Software other than by us; (d) causes external to the Software such as, but not limited to, power failure, electric power surges or a Force Majeure event; (e) your failure to comply with any reasonable guidelines, instructions, documentation or training provided by us; (f) any fault, defect, omission or error in any data, software or equipment not supplied by us (including your equipment); (g) any failure arising out of any network (including the internet) or communications; or (h) use of the Software with any software or equipment not approved or recommended by us, or in a manner or for a purpose in breach of this agreement or not reasonably contemplated by this agreement.

Appears in 1 contract

Samples: Customer Licence Agreement

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