Software Issues. Data Virtuality will review Licensed Software issues identified by Client on a case-by-case basis. If Data Virtuality determines that a problem exists in the Licensed Software, Data Virtuality will either advise Client of plans for an Update or Upgrade containing a fix for the problem or, at its sole discretion, and dependent upon the nature of the problem and the impact to Client’s use of the Licensed Software, make available to Client a temporary patch or workaround during a maintenance window time period mutually agreed upon by Data Virtuality and Client.
Appears in 6 contracts
Samples: Master License and Services Agreement, Master License and Services Agreement, Master License and Services Agreement
Software Issues. Data Virtuality will review Licensed Software issues identified by Client on a case-by-case basis. If Data Virtuality determines that a problem exists in the Licensed Software, Data Virtuality will either advise Client of plans for an Update or Upgrade containing a fix for the problem or, at its sole discretion, and dependent upon the nature of the problem and the impact to Client’s use of the Licensed Software, make available to Client a temporary patch or workaround during a maintenance window time period mutually agreed upon by Data Virtuality and Client.to
Appears in 2 contracts
Samples: Master License and Services Agreement, Master License and Services Agreement
