Sports Equipment. In the event of loss or deterioration of luggage entrusted to a transport company, or theft committed in a hotel, a damage report must be drawn up by the transport company’s or hotel’s qualified representative (with the exception of the representative of the trip’s organiser). Failure to submit this report will lead to a reduction in the compensation corresponding to the amount that must be returned to the Company in accordance with the recourse that the Company would have to exercise against the transport company or the hotel, in addition, in the event of theft, and to file a complaint as soon as possible with the police authorities of the country of origin nearest to the location of the crime, - send the Company all original documents in support of the claim: - receipt of the complaint being filed, reservation confirmation from the maritime, aerial or road transport company, - damage report, - detailed and itemised inventory, - report of damage due to error, transport ticket and record in the event of misplaced, lost or damaged luggage, - repair estimate or settled invoices, purchase or original invoice. If the insured recovers all or some of the stolen or disappeared items, at any time, they must advise the Company of this immediately. - If this recovery took place before paying the compensation, they must re-take possession of these items and the Company will compensate them for the deteriorations that they may have suffered. - If this recovery took place after paying the compensation, the insured may decide to take the luggage against reimbursement of the compensation received, subject to deduction of deteriorations or shortfalls. The insured has 15 days to make their choice. After this timeframe, the Company will consider the insured to have relinquished their compensation. The lost or damaged goods that the Company will compensate the insured for will become the Company’s property.
Appears in 7 contracts
Samples: Assur Lodge, Assur Lodge, Assur Lodge