Common use of Standard Web Courses Clause in Contracts

Standard Web Courses. a) These courses have similar responsibilities and duties to the print courses and the OLFM is not expected to provide additional course content but rather to explain and assist students with existing course content using their personal and professional knowledge. This may include references to documents or web sites. b) The duties of OLFMs will include the following: i) Administrative set up and administrative record keeping of a student; ii) Attempting to make initial contact with the student within one (1) week of the OLFM being advised of the student’s registration as specified in the general principles, specifically Article 8.1 1) c); iii) Maintaining regular contact with the student as specified in the general principles, specifically Article 8. 1 1) c); iv) During periods of time-sensitive course related learning activities, the OLFM will attempt, as a general rule, to respond to inquiries within one (1) business day. Responding to all student queries by phone, e-mail or other method as appropriate within two business days; an auto-reply message is acceptable during an OLFM’s days off or on General Holidays, or in cases of emergency absence of the OLFM. The aim of this provision is to ensure timely response to student queries. OLFMs will make their TRU phone numbers available to students for contact if required. v) In a very few instances, courses have an oral component (e.g., Language courses) and OLFMs may be required to be available at set times. However, the principle remains: the responsibilities and duties of OLFMs in Standard Web courses are comparable to those in Print-based courses. Courses that include an oral component will be examined on a case by case basis to ensure that workloads are comparable. vi) Marking all assignments, where assignments may include moderation and evaluation of course conferences, discussion groups etc. vii) Communicating any problems with the courses, both academic and technical, to the designated University employee. The OLFM is not responsible for course maintenance or modification except as outlined in Article 6.8. OLFMs will be provided with an e-mail address and/or the names of designated University employees to whom to refer changes. viii) Use of email and the OLFM Portal. c) The University reserves the right to access courses on an ongoing basis.

Standard Web Courses. a) These courses have similar responsibilities and duties to the print courses and the OLFM is not expected to provide additional course content but rather to explain and assist students with existing course content using their personal and professional knowledge. This may include references to documents or web sites. b) The duties of OLFMs will include the following: i) Administrative set up and administrative record keeping of a student; ii) Attempting to make initial contact with the student within one (1) week of the OLFM being advised of the student’s registration as specified in the general principles, specifically Article 8.1 1) c); iii) Maintaining regular contact with the student as specified in the general principles, specifically Article 8. 1 1) c); iv) During periods of time-sensitive course related learning activities, the OLFM will attempt, as a general rule, to respond to inquiries within one one (1) business day. Responding to all student queries by phone, e-mail or other method as appropriate within two business days; an auto-reply message is acceptable during an OLFM’s days off or on General Holidays, or in cases of emergency absence of the OLFM. The aim of this provision is to ensure timely response to student queries. OLFMs will make their TRU phone numbers available to students for contact if required. v) In a very few instances, courses have an oral component (e.g., Language courses) and OLFMs may be required to be available at set times. However, the principle remains: the responsibilities and duties of OLFMs in Standard Web courses are comparable to those in Print-based courses. Courses that include an oral component will be examined on a case by case basis to ensure that workloads are comparable. vi) Marking all assignments, where assignments may include moderation and evaluation of course conferences, discussion groups etc. vii) Communicating any problems with the courses, both academic and technical, to the designated University employee. The OLFM is not responsible for course maintenance or modification except as outlined in Article 6.8. OLFMs will be provided with an e-mail address and/or the names of designated University employees to whom to refer changes. viii) Use of email and the OLFM Portal. c) The University reserves the right to access courses on an ongoing basis.