SUBSCRIBER MANAGEMENT SYSTEM Clause Samples
The Subscriber Management System clause defines the requirements and responsibilities related to the operation and maintenance of a system used to manage subscribers, such as customers or users of a service. This clause typically outlines the technical standards, data handling procedures, and access controls that must be implemented to ensure the system functions effectively and securely. For example, it may specify how subscriber data is collected, stored, and updated, and who is authorized to make changes within the system. The core practical function of this clause is to ensure that subscriber information is managed in a consistent, secure, and efficient manner, thereby reducing the risk of data errors, unauthorized access, or service disruptions.
SUBSCRIBER MANAGEMENT SYSTEM. The Operator will maintain throughout the Term and for twenty four (24) months thereafter (or such longer period as required by law) sufficient records to enable SDSPL to verify the Monthly Subscriber Reports supplied by the Operator, the payments due to SDSPL hereunder and the Operator‟s compliance with SDSPL‟s anti-piracy obligations as set out in Schedule 2 of this Agreement.
SUBSCRIBER MANAGEMENT SYSTEM. The Operator will maintain throughout the Term and for twenty four (24) months thereafter (or such longer period as required by law) sufficient records to enable KMSPLto verify the Monthly Subscriber Reports supplied by the Operator, the payments due to KMSPLhereunder andthe Operator‟s compliance with KMSPL‟s anti-piracy obligations as set out in Schedule 2 of this Agreement.
SUBSCRIBER MANAGEMENT SYSTEM. (a) The Operator will maintain throughout the Term and for twelve (12) months thereafter (or such longer period as required by law) sufficient records to enable the Broadcaster to verify the Monthly Subscriber Reports supplied by Operator, the payments due to the Broadcaster hereunder and Operator’s compliance with the Broadcaster’s anti- piracy obligations as set out in Schedule 2 of this Agreement.
(b) The Operator will maintain at its own expense a SMS capable of, at a minimum,:
(i) maintaining a computerized customer database capable of recording adequate details of each Subscriber, including name, address, chosen method of payment and billing;
(ii) administering subscriptions of Subscribers by producing and distributing contracts for new Subscribers and setting up and maintaining an infrastructure whereby Subscriber contracts are collected and recorded in the SMS database for ongoing administration;
(iii) handling all ongoing administrative functions in relation to Subscribers, including, without limitation, billing and collection of subscription payments, credit control, sales enquiries and handling of complaints;
(iv) administering payments of any commission fees from time to time payable to the Operator’s authorised agents for the sale to Subscribers of the Packages;
(v) obtaining and distributing receivers and smartcards, if applicable, to Subscribers, and issue replacement smartcards from time to time in its discretion; and
(vi) enable new Subscribers via the SMS over-the-air addressing system and disable defaulting Subscribers from time to time in its discretion.
SUBSCRIBER MANAGEMENT SYSTEM. The Operator will maintain throughout the Term and for twenty four (24) months thereafter (or such longer period as required by law) sufficient records to enable GDSPL to verify the Monthly Subscriber Reports supplied by the Operator, the payments due to GDSPL hereunder and the Operator‟s compliance with GDSPL‟s anti-piracy obligations as set out in Schedule 2 of this Agreement.
SUBSCRIBER MANAGEMENT SYSTEM. 14.1 The Operator will maintain throughout the Term and for twelve (12) months thereafter (or such longer period as required by law) sufficient records to enable the Broadcaster to verify the Subscriber Reports and other Reports supplied by Operator, the payments due to the Broadcaster hereunder and Operator’s compliance with the Broadcaster’s anti-piracy obligations as set out in Schedule 2 of this Agreement.
14.2 The Operator will maintain at its own expense a SMS which should be fully integrated with the CAS capable of, at a minimum:
14.2.1 maintaining a computerized customer database capable of recording adequate details of each Subscriber, including name, address, chosen method of payment and billing;
14.2.2 administering subscriptions of Subscribers by producing and distributing contracts for new Subscribers and setting up and maintaining an infrastructure whereby Subscriber contracts are collected and recorded in the SMS database for ongoing administration;
14.2.3 handling all ongoing administrative functions in relation to Subscribers including, without limitation, billing and collection of subscription payments, credit control, sales enquiries and handling of complaints;
14.2.4 administering payments of any commission fees from time to time payable to the Operator’s authorized agents for the sale to the Subscribers of programming Packages;
14.2.5 obtaining and distributing receivers and smartcards, if applicable, to Subscribers and issuing replacement smartcards from time to time at its discretion; and
14.2.6 enabling new Subscribers via the SMS over-the-air addressing system and disable defaulting Subscribers from time to time at its discretion.
SUBSCRIBER MANAGEMENT SYSTEM. The Customer Portal includes the SMS function, which enables management of Subscriber accounts. Accounts can be created and updated by the Customer through the Customer Portal.
SUBSCRIBER MANAGEMENT SYSTEM. The DTH OPERATOR will maintain throughout the Term and for two (02) years thereafter (or such longer period as required by law) sufficient records to enable SSCL to verify the Monthly Subscriber Reports supplied by the DTH OPERATOR, the payments due to SSCL hereunder and the DTH OPERATOR’s compliance with SSCL‟s anti-piracy obligations as set out in Schedule 2 of this Agreement.
SUBSCRIBER MANAGEMENT SYSTEM. The MSO will maintain throughout the Term and for two (02) years thereafter (or such longer period as required by law) sufficient records to enable SSCL to verify the Monthly Subscriber Reports supplied by the MSO, the payments due to SSCL hereunder and the MSO’s compliance with SSCL‟s anti-piracy obligations as set out in Schedule 2 of this Agreement.