Supply of the Services. 3.1 the Services shall be supplied by the Supplier to the Customer from the Commencement Date in accordance with the Specifications in all material respects. Additional Services can be included in the Contract at any time as agreed in writing between the Customer and Supplier. 3.2 with respect to Line Rental Services: (a) the Supplier may at its discretion wait until a survey of the Premises has been conducted by BT before agreeing the Commencement Date with the Customer; (b) from time to time it is possible that BT may need to change the codes or the numbers given to the Customer or otherwise interrupt the Line Rental Services for operational reasons; (c) BT will restore the interrupted Line Rental Services as quickly as possible. Should this occur all Charges hereunder remain payable. The Customer accepts that BT may from time to time provide instructions regarding the Line Rental Services and agrees to follow any such instructions; (d) the Line Rental Services includes a telephone number. This number will be put in the appropriate BT Phone Books, together with the Customer’s details, and made available from BT’s Directory Enquiries Service unless the Customer requests otherwise; (e) BT may agree to a special entry in the BT Phone Books at an additional charge; (f) all telephone numbers remain the property of the Supplier and the Customer has no right to sell or to agree to transfer any such telephone numbers; and (g) the Supplier will use reasonable endeavours to provide the telephone lines/numbers specified by the Customer on the Agreement but cannot guarantee this will be possible. Consequently, the Supplier will have no liability to the Customer if such lines or numbers are unable to be transferred/provided. 3.3 The Supplier reserves the right to change any Specification without the prior consent of the Customer so that the Services conform to any applicable safety or other statutory requirements.
Appears in 3 contracts
Samples: Customer Service Agreement, Customer Service Agreement, Customer Service Agreement
Supply of the Services. 3.1 the Services shall be supplied by the Supplier to the Customer from the Commencement Date in accordance with the Specifications in all material respects. Additional Services can be included in the Contract at any time as agreed in writing between the Customer and Supplier.
3.2 with respect to Line Rental Services:
(a) the Supplier may at its discretion wait until a survey of the Premises has been conducted by BT before agreeing the Commencement Date with the Customer;
(b) from time to time it is possible that BT may need to change the codes or the numbers given to the Customer or otherwise interrupt the Line Rental Services for operational reasons;
(c) BT will restore the interrupted Line Rental Services as quickly as possible. Should this occur all Charges hereunder remain payable. The Customer accepts that BT may from time to time provide instructions regarding the Line Rental Services and agrees to follow any such instructions;
(d) the Line Rental Services includes a telephone number. This number will be put in the appropriate BT Phone Books, together with the Customer’s details, and made available from BT’s Directory Enquiries Service unless the Customer requests otherwise;
(e) BT may agree to a special entry in the BT Phone Books at an additional charge;
(f) all telephone numbers remain the property of the Supplier and the Customer has no right to sell or to agree to transfer any such telephone numbers; and
(g) the Supplier will use reasonable endeavours to provide the telephone lines/numbers specified by the Customer on the Agreement but cannot guarantee this will be possible. Consequently, Consequently the Supplier will have no liability to the Customer if such lines or numbers are unable to be transferred/provided.
3.3 The Supplier reserves the right to change any Specification without the prior consent of the Customer so that the Services conform to any applicable safety or other statutory requirements.
Appears in 1 contract
Samples: Customer Service Agreement