Timescales. 5.1 Each Party shall use its reasonable endeavours to undertake its responsibilities detailed in this Agreement within the timescales specified or, if no timescales are specified, as soon as reasonably practicable, but time shall not be of the essence.
Timescales. The Supplier will be required to operate an escalation route for complaints received from Customers in 2 stages. Stage 1 - first response issued within 15 working days of receipt of the complaint. Stage 2 - second response issued within 15 working days of receipt if the customer is dissatisfied with the first response. Responses to complaints for stage 1 and 2 will be issued within 15 working days. In exceptional circumstances a response may not be available within 15 working days. In these circumstances the customer must be informed of the reason why and the date they can expect a full response. All complaints received from MPs will be handled by the HMRC interface team. This will enable HMRC to ensure the contact is genuine and strict control is in place (See Annex 4). DCAs will provide HMRC with a response within 24 hours if any aspect of the enquiry refers to DCA action.
Timescales.
21.1 DWP and OGDs will adopt their own timescales when calling off services. ANNEX 1 (Specification – Schedule 1) – Guide to DWP Contractors Off Shoring Policy
1. All services performed by Contractors on behalf of the Department must comply with Her Majesty's Government (HMG) policies and standards and in particular the Cabinet Office Security Policy Framework (SPF) - Mandatory Requirement 31 which mandates that Government Departments must have an Information Security Policy setting out how it and its delivery partners, including those offshore and nearshore, comply with the SPF minimum requirements.
2. In compliance with this requirement, DWP has implemented the DWP Offshoring Policy which details controls and recommended practices for those responsible for awarding and managing contracts for the Department, and Contractors or its Sub-contractor who are considering hosting or accessing Departmental Systems, Services or Official Information (also known as ‘Authority Data’) outside of the UK.
Timescales. 4.1 National Grid shall:
Timescales. 7.1. The Service Provider shall provide the Services from the Commencement Date. The Services shall be carried out in accordance with any timescales set out in Schedule One (the Project) and Schedule Two (the Project Plan).
0.0. Xx the event that the Service Provider fails to fulfil an obligation by the relevant date as specified in Schedule One (the Project) owing to its Default, the Service Provider shall, at the request of the Authority and without prejudice to the Authority’s other rights and remedies, arrange all such additional resources as are necessary to fulfil this obligation as early as possible thereafter at no additional cost to the Authority.
0.0. Xx the event that the Service Provider fails to fulfil an obligation by the relevant date as specified in Schedule One (the Project) owing to the Default of the Authority, then:
7.3.1. any timescales in Schedules One and Two shall be extended by a period equal to the period of delay for which the Authority is responsible; and
7.3.2. both Parties shall work together to mitigate the effect of the delay on the performance of the Services.
7.4. Timely provision of the Services is of the essence.
Timescales. Biosite shall use reasonable efforts to meet any timescales expressly set out in an Order Form. Time is not of the essence for any dates for performance of this Agreement.
Timescales. MASH co-ordinators will forward the information-sharing DVA notifications to the DSL within 2 working days of initial triage by the MASH police.
Timescales. The delivery of the Application by the Company to Customer in accordance will be in following phases;
1. Analysis of the existing business processes, data and applications. Determine the scope of the project.
2. Initial Prototyping and Detailed Business Requirements Definition
3. Application Delivery and Upload for Testing 4. Data migration
Timescales. 12.1 All timeframes specified in the Statement of Work are estimated timescales and NP Group shall not be liable for any delay in the performance of the Works, unless otherwise agreed between the Parties in the Statement of Work. Without prejudice to the above, NP Group will use reasonable endeavours to comply with any timescales required by the Client but shall not be liable for any failure to meet such timescales. Should NP Group believe a delay may occur, it shall as soon as reasonably practicable inform the Client; providing notice of the delay and reasons for the delay in writing.
12.2 If the Works are delayed as a result of a Default by NP Group, then the date associated with the relevant obligation as specified in the Statement of Work (and the dates similarly associated with any subsequent obliga- tions specified) shall be amended by a period of time equal to the period of such NP Group Default (or such other period as the parties agree) and both parties shall use all reasonable endeavours to mitigate the impact of such delay to and to recover any resultant delay to the performance of the Works.
12.3 Subject to clauses 12.4 to 12.6 below, if the Works are delayed as a result of any act, error, omission, misstatement or misrepresentation (“Default”) by the Client, then the date associated with the relevant obliga- tion as specified in the Statement of Work (and the dates similarly associated with any subsequent obligations specified) shall be amended by a period of time equal to the period of such Client Default (or such other period as the parties agree) and any consequential increase in the SoW Charges on a time and materials basis agreed under the Change Control procedure in Clause 4. Both parties shall use all reasonable endeavours to mitigate the impact of such delay to and to recover any resultant delay to the performance of the Works.
12.4 If the delivery of the Works is delayed at the request of the Client or due to the Default of the Client (other than for reasons of force majeure (clause 18) and/or other than as a result of the Default of NP Group) for a period exceeding 15 days at any time during the Project, NP Group shall be entitled to issue a notice (“Warning No- xxxx”) to the Client confirming that if the delay continues for a further period of 15 days from receipt of such notice (“Final Warning Period”), NP Group shall be entitled to terminate the Statement of Work on giving im- mediate written notice (”Final Notice”) to the Client ...
Timescales. Delivery and installation dates are given as an indication only, and whilst the Company undertakes to use its best endeavours to comply with such date, TIME SHALL NOT BE IN THE ESSENCE OF THE CONTRACT and the Company shall not be responsible for any loss incurred by the Purchaser caused by accidents, fires, strikes, lock-outs, shortage of materials or other causes whether or not beyond the Company’s control. Once manufacturing is commenced cancellation of this contract can/will not be accepted. The anticipated delivery time is usually 6-8 weeks from receipt of signed contract, drawings and deposit in the case of specialist products this may be extended. The quoted period will run from the date all third-party approvals are received i.e. landlord, finance company, leaseholder permissions, planning etc. and a 50% deposit is paid. If, 6 weeks after the end of the estimated period, the Purchaser is unable to accept an appointment for installation, 80% of the purchase price, less any deposit already paid, is immediately payable and installation or delivery will follow as soon as agreed. If the work is not commenced within the estimated installation period stated in the contract, the Purchaser may write by recorded delivery, requiring the work to be completed within six weeks, or longer at the Purchaser’s discretion. If the work is not completed within this extended period, the Purchaser may cancel the outstanding work covered by the Contract without penalty by sending the Company a formal letter. If the Purchaser exercises this right:
i) he will be entitled to a refund of any monies paid for the installation, in excess of any work actually carried out.
ii) if the Company have carried out any work to a value that exceeds payment made, the Company will be entitled to payment of the difference. In any of the above cases the Parties will agree the value of the work prior to expenditure. Should the Purchaser postpone the installation within 2 days of the planned installation date the Company reserve the right to make a financial claim for the inconvenience caused. The Company shall not be liable for any delay in the completion of the work that arises from cause beyond their control (e.g. fire, flooding, civil disturbances, strike action by others, criminal damage and acts of war).
