Common use of SUPPORT AND SERVICE LEVEL AGREEMENTS Clause in Contracts

SUPPORT AND SERVICE LEVEL AGREEMENTS. Smarsh will provide the level of support applicable to the Services package purchased by Client or the applicable support policy or statement of work. Service Level Agreements are available at xxx.xxxxxx.xxx/xxxxx and are subject to modification by Smarsh. Client may find support FAQ’s and other support resources, or initiate support requests by submitting support tickets here: xxxx://xxx.xxxxxx.xxx/support/. Changes in Xxxxxx’x support policies will be made available in the applicable Support and Service Level Agreement policies at xxx.xxxxxx.xxx/xxxxx and will be effective on the date the policy is posted.

SUPPORT AND SERVICE LEVEL AGREEMENTS. Smarsh will provide the level of support applicable to the Services package purchased by Client or the applicable support policy or statement of workClient. Service Level Agreements for each Service are available at xxx.xxxxxx.xxx/xxxxx xxx.xxxxxx.xxx/legal and are subject to modification by SmarshXxxxxx. Client may find support FAQ’s and other support resources, or initiate support requests by submitting support tickets here: xxxx://xxx.xxxxxx.xxx/support/. Changes in Xxxxxx’x support policies will be made available in the applicable Support and Service Level Agreement policies at xxx.xxxxxx.xxx/xxxxx xxx.xxxxxx.xxx/legal and will be effective on the date the policy is posted.

SUPPORT AND SERVICE LEVEL AGREEMENTS. Smarsh will provide the level of support applicable to the Services package purchased by Client or the applicable support policy or statement of workClient. Service Level Agreements for each Service are available at xxx.xxxxxx.xxx/xxxxx and are subject to modification by Smarsh. Client may find support FAQ’s and other support resources, or initiate support requests by submitting support tickets here: xxxx://xxx.xxxxxx.xxx/support/. Changes in Xxxxxx’x support policies will be made available in the applicable Support and Service Level Agreement policies at xxx.xxxxxx.xxx/xxxxx and will be effective on the date the policy is posted.