Support Issues. The Munson Help Desk will be available during regular business hours to assist with technical issues related to remote access. The response of the Help Desk will be prioritized based upon the urgency and importance of the issue. Physician Office shall take all reasonable measures to ensure the technical validity and reliability of connectivity with the System and will immediately advise the Help Desk of any difficulties or issues.
Support Issues. Physician Office and IHP shall cooperate to ensure the best possible operation of the System, for both remote and on-site access. Physician Office shall immediately notify IHP of security incidents, System problems, or if the Physician Office hires, terminates, or changes the employment status of any individual who is or should be an Authorized User. Physician Office shall take all reasonable measures to ensure the technical validity and reliability of connectivity with the System and will immediately advise IHP of any difficulties or issues.
Support Issues. The Xxxxxx Help Desk will be available during regular business hours to assist with technical issues related to remote access. The response of the Help Desk will be prioritized based upon the urgency and importance of the issue. Physician Office shall take all reasonable measures to ensure the technical validity and reliability of connectivity with the System and will immediately advise the Help Desk of any difficulties or issues.
