Common use of Supported Software Clause in Contracts

Supported Software. Under BlackBerry’s standard Maintenance and Support offering described in the Maintenance & Support Policy, BlackBerry will support the current version of the Commercially Released Software and prior versions of the Commercially Released Software until and unless such software is designated as EOS or EOL by BlackBerry. Neither Experimental Software, nor Custom Software is supported as part of BlackBerry standard Maintenance and Support offering. If Customer is seeking support for Custom Software or Experimental Software or if Customer wishes to accelerate fixes to the supported Commercially Released Software according to Customer directed priorities, then Customer may purchase add-on services under a separate agreement.

Supported Software. Under BlackBerry’s standard Maintenance and Support offering described in the Maintenance & Support Policy, BlackBerry will support the current version of the Commercially Released Software and all prior versions of the Commercially Released Software until and unless such software is designated as EOS “End of Life” or EOL “EOL” by BlackBerry. Neither Experimental Software, nor Custom Software is supported as part of BlackBerry standard Maintenance and Support offering. If Customer is seeking support for Custom Software or Experimental Software or if Customer wishes to accelerate fixes to the supported Commercially Released Software according to Customer directed priorities, then Customer may purchase add-on services under a separate agreement.