Common use of System Access Control Clause in Contracts

System Access Control. Data processing systems used to provide the Cloud Service must be prevented from being used without authorization. Measures: • Multiple authorization levels are used when granting access to sensitive systems, including those storing and processing Personal Data. Authorizations are managed via defined processes according to the Qualtrics Security Policy • All personnel access Qualtrics’ systems with a unique identifier (user ID). • Qualtrics has procedures in place so that requested authorization changes are implemented only in accordance with the Qualtrics Security Policy (for example, no rights are granted without authorization). In case personnel leaves the company, their access rights are revoked. • Qualtrics has established a password policy that prohibits the sharing of passwords, governs responses to password disclosure, and requires passwords to be changed on a regular basis and default passwords to be altered. Personalized user IDs are assigned for authentication. All passwords must fulfill defined minimum requirements and are stored in encrypted form. In the case of domain passwords, the system forces a password change every six months in compliance with the requirements for complex passwords. Each computer has a password-protected screensaver. • The company network is protected from the public network by firewalls. • Qualtrics uses up–to-date antivirus software at access points to the company network (for e-mail accounts), as well as on all file servers and all workstations. • Security patch management is implemented to provide regular and periodic deployment of relevant security updates. Full remote access to Qualtrics’ corporate network and critical infrastructure is protected by strong authentication.

System Access Control. Data processing systems used to provide the Cloud Service SAP Services must be prevented from being used without authorization. Measures: • Multiple authorization levels are used when granting access to sensitive systems, including those storing and processing Personal Data. Authorizations Processes are managed via defined processes according in place to ensure that authorized users have the Qualtrics Security Policy appropriate authorization to add, delete, or modify users. • All personnel users access Qualtrics’ SAP’s systems with a unique identifier (user ID). • Qualtrics SAP has procedures in place so to ensure that requested authorization changes are implemented only in accordance with the Qualtrics Security Policy guidelines (for example, no rights are granted without authorization). In case personnel If a user leaves the company, their his or her access rights are revoked. • Qualtrics SAP has established a password policy that prohibits the sharing of passwords, governs responses to password disclosure, and requires passwords to be changed on a regular basis and default passwords to be altered. Personalized user IDs are assigned for authentication. All passwords must fulfill defined minimum requirements and are stored in encrypted form. In the case of domain passwords, the system forces a password change every six months in compliance with the requirements for complex passwords. Each computer has a password-protected screensaver. • The company network is protected from the public network by firewalls. • Qualtrics SAP uses up–to-date antivirus software at access points to the company network (for e-mail accounts), as well as on all file servers and all workstations. • Security patch management is implemented to provide ensure regular and periodic deployment of relevant security updates. • Full remote access to Qualtrics’ SAP’s corporate network and critical infrastructure is protected by strong authentication.

System Access Control. Data processing systems used to provide the Cloud Service must be prevented from being used without authorization. Measures: • ▪ Multiple authorization levels are used when granting access to sensitive systems, including those storing and processing Personal Data. Authorizations are managed via defined processes according to the Qualtrics Security Policy • ▪ All personnel access Qualtrics’ systems with a unique identifier (user ID). • ▪ Qualtrics has procedures in place so that requested authorization changes are implemented only in accordance with the Qualtrics Security Policy (for example, no rights are granted without authorization). In case personnel leaves the company, their access rights are revoked. • ▪ Qualtrics has established a password policy that prohibits the sharing of passwords, governs responses to password disclosure, and requires passwords to be changed on a regular basis and default passwords to be altered. Personalized user IDs are assigned for authentication. All passwords must fulfill defined minimum requirements and are stored in encrypted form. In the case of domain passwords, the system forces a password change every six months in compliance with the requirements for complex passwords. Each computer has a password-protected screensaver. • ▪ The company network is protected from the public network by firewalls. • ▪ Qualtrics uses up–to-date antivirus software at access points to the company network (for e-mail accounts), as well as on all file servers and all workstations. • ▪ Security patch management is implemented to provide regular and periodic deployment of relevant security updates. Full remote access to Qualtrics’ corporate network and critical infrastructure is protected by strong authentication.

System Access Control. Data processing systems used to provide the Cloud Service must be prevented from being used without authorization. Measures: • Multiple authorization levels are used when granting access to sensitive systems, including those storing and processing Personal Data. Authorizations are managed via defined processes according to the Qualtrics RELISH Security Policy • All personnel access Qualtrics’ RELISH’s systems with a unique identifier (user ID). • Qualtrics RELISH has procedures in place so that requested authorization changes are implemented only in accordance with the Qualtrics RELISH Security Policy (for example, no rights are granted without authorization). In case personnel leaves the company, their access rights are revoked. • Qualtrics RELISH has established a password policy that prohibits the sharing of passwords, governs responses to password disclosure, and requires passwords to be changed on a regular basis and default passwords to be altered. Personalized user IDs are assigned for authentication. All passwords must fulfill defined minimum requirements and are stored in encrypted form. In the case of domain passwords, the system forces a password change every six months in compliance with the requirements for complex passwords. Each computer has a password-protected screensaver. • The company network is protected from the public network by firewalls. • Qualtrics RELISH uses up–to-date antivirus software at access points to the company network (for e-mail accounts), as well as on all file servers and all workstations. • Security patch management is implemented to provide regular and periodic deployment of relevant security updates. Full remote access to Qualtrics’ RELISH’s corporate network and critical infrastructure is protected by strong authentication.

System Access Control. Data processing systems used to provide the Cloud Service must be prevented from being used without authorization. Measures: • Multiple authorization levels are used when granting access to sensitive systems, including those storing and processing Personal Data. Authorizations are managed via defined processes according to the Qualtrics Security Policy • All personnel access Qualtrics’ systems with a unique identifier (user ID). • Qualtrics has procedures in place so that requested authorization changes are implemented only in accordance with the Qualtrics Security Policy (for example, no rights are granted without authorization). In case personnel leaves the company, their access rights are revoked. • Qualtrics has established a password policy that prohibits the sharing of passwords, governs responses to password disclosure, and requires passwords to be changed on a regular basis and default passwords to be altered. Personalized user IDs are assigned for authentication. All passwords must fulfill defined minimum requirements and are stored in encrypted form. In the case of domain passwords, the system forces a password change every six months in compliance with the requirements for complex passwords. Each computer has a password-protected screensaver. • The company network is protected from the public network by firewalls. • Qualtrics uses up–to-date antivirus software at access points to the company network (for e-mail accounts), as well as on all file servers and all workstations. • Security patch management is implemented to provide regular and periodic deployment of relevant • security updates. Full remote access to Qualtrics’ corporate network and critical infrastructure is protected by strong authentication.