System Integration Services. KDDI shall provide, subject to the terms and conditions stated herein, and the CUSTOMER shall accept and pay for all services, subscribed to by the CUSTOMER in any and all “Applications for Service,” hereafter submitted by the CUSTOMER (the “Services”). The Services shall be provided pursuant to this Agreement and the rates, terms, and conditions described in the respective Application for Service. This Agreement incorporates by reference the terms of such Applications for Service. SYSTEM INTEGRATION SERVICES SHALL NOT INCLUDE THE FOLLOWING: (A) Any services and/or any type of solution not listed in an Application for Service; (B) Any shipping fees for repair of defective hardware and/or software package; (C) Any and all costs associated with traveling to and from CUSTOMER’S Equipment location and/or work site(s), including the time necessary to travel to and from same; and (D) Any training services. (E) Any services associated with the relocation, changing, installation, de-installation, demolition, inspection and addition of hardware and/or software onto the herein referenced equipment. (F) Any problems and/or damages caused by CUSTOMER’s fault and/or misuse of the equipment. (G) Any problems and/or damages caused by hardware and/or software installed by other than KDDI America. (H) Any problems and/or damages caused by viruses. (I) Any restoration services of hardware, software and/or data installed and/or managed by other than KDDI America. (J) Solution for any trouble caused beyond KDDI America control, such as power outrage, flood. (K) Answering questions related to the operation of application software or terminals, and (L) Labor and/or maintenance services provided due to troubles caused by:
Appears in 2 contracts
Samples: Master Agreement, Master Agreement
System Integration Services. KDDI shall provide, subject to the terms and conditions stated herein, and the CUSTOMER shall accept and pay for all services, subscribed to by the CUSTOMER in any and all “Applications for Service,” hereafter submitted by the CUSTOMER (the “Services”). The Services shall be provided pursuant to this Agreement and the rates, terms, and conditions described in the respective Application for Service. This Agreement incorporates by reference the terms of such Applications for Service. SYSTEM INTEGRATION SERVICES SHALL NOT INCLUDE THE FOLLOWING:
(A) Any services and/or any type of solution not listed in an Application for Service;
(B) Any shipping fees for repair of defective hardware and/or software package;
(C) Any and all costs associated with traveling to and from CUSTOMER’S Equipment location and/or work site(s), including the time necessary to travel to and from same; and
(D) Any training services.
(E) Any services associated with the relocation, changing, installation, de-installation, demolition, inspection and addition of hardware and/or software onto the herein referenced equipment.
(F) Any problems and/or damages caused by CUSTOMER’s fault and/or misuse of the equipment.
(G) Any problems and/or damages caused by hardware and/or software installed by other than KDDI America.
(H) Any problems and/or damages caused by viruses.
(I) Any restoration services of hardware, software and/or data installed and/or managed by other than KDDI America.
(J) Solution for any trouble caused beyond KDDI America control, such as power outrage, flood.
(K) Answering questions related to the operation of application software software’s or terminals, and
(L) Labor and/or maintenance services provided due to troubles caused by:: - Improperly adjusted controls which are available to the CUSTOMER, for subjective settings - Any unauthorized alteration and/or modification of the EQUIPMENT - Failure or fluctuation of electrical power or air conditioning for the herein referenced equipment - Vandalism or theft, fire, earthquake or other Acts of God, and - Other events not necessarily associated with the maintenance of EQUIPMENT over which KDDI has no control.
Appears in 1 contract
Samples: Master Agreement
System Integration Services. KDDI shall provide, subject to the terms and conditions stated herein, and the CUSTOMER shall accept and pay for all services, subscribed to by the CUSTOMER in any and all “Applications for Service,” hereafter submitted by the CUSTOMER (the “Services”). The Services shall be provided pursuant to this Agreement and the rates, terms, and conditions described in the respective Application for Service. This Agreement incorporates by reference the terms of such Applications for Service. SYSTEM INTEGRATION SERVICES SHALL NOT INCLUDE ANY OF THE FOLLOWING:
(A) Any services and/or any type of solution not listed in an Application for Service;
(B) Any shipping fees for repair of defective hardware and/or software package;
(C) Any and all costs associated with traveling to and from CUSTOMER’S Equipment location and/or work site(s), including the time necessary to travel to and from same; and
(D) Any training services.
(E) Any services associated with the relocation, changing, installation, de-installation, demolition, inspection and addition of hardware and/or software onto the herein referenced equipment.
(F) Any problems and/or damages caused by CUSTOMER’s fault and/or misuse of the equipment.
(G) Any problems and/or damages caused by hardware and/or software installed by other than KDDI America.
(H) Any problems and/or damages caused by viruses.
(I) Any restoration services of hardware, software and/or data installed and/or managed by other than KDDI America.
(J) Solution for any trouble caused beyond KDDI America control, such as power outrage, flood.
(K) Answering questions related to the tothe operation of application software or terminals, and.
(L) Labor and/or maintenance services provided due to troubles caused by:
(M) Any and all changes and/or upgrades to the Services, which require additional charges, from KDDI America to CUSTOMER
Appears in 1 contract
Samples: Master Agreement
