Common use of TAM Service Level Clause in Contracts

TAM Service Level. Hours of Coverage. The TAM Service is offered between 9 a.m. and 5 p.m. during local Red Hat Support Standard Business Hours as set forth at xxxxx://xxxxxx.xxxxxx.xxx/support/contact/technicalSupport. html (based on the physical location of the TAM representative).

Appears in 2 contracts

Samples: Enterprise Agreement, Enterprise Agreement

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TAM Service Level. Hours of Coverage. The TAM Service is offered between 9 a.m. and 5 p.m. during local Red Hat Support Standard Business Hours as set forth at xxxxx://xxxxxx.xxxxxx.xxx/support/contact/technicalSupport. html xxxxx://xxxxxx.xxxxxx.xxx/support/contact/xxxxxxxxxXxxxxxx.xx ml (based on the physical location of the TAM representative).

Appears in 1 contract

Samples: Enterprise Agreement

TAM Service Level. Hours of Coverage. The TAM Service is offered between 9 a.m. and 5 p.m. during local Red Hat Support Standard Business Hours as set forth at xxxxx://xxxxxx.xxxxxx.xxx/support/contact/technicalSupport. html xxxxx://xxxxxx.xxxxxx.xxx/support/contact/technicalSupport.html (based on the physical location of the TAM representative).

Appears in 1 contract

Samples: Enterprise Agreement

TAM Service Level. Hours of Coverage. The TAM Service is offered between 9 a.m. and 5 p.m. during local Red Hat Support Standard Business Hours as set forth at xxxxx://xxxxxx.xxxxxx.xxx/support/contact/technicalSupport. html xxxxx://xxxxxx.xxxxxx.xxx/xxxxxxx/xxxxxxx/xxxxxxxxxXxxxxxx.xx ml (based on the physical location of the TAM representative).

Appears in 1 contract

Samples: Enterprise Agreement

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TAM Service Level. Hours of Coverage. The TAM Service is offered between 9 a.m. and 5 p.m. during local Red Hat Support Standard Business Hours as set forth at xxxxx://xxxxxx.xxxxxx.xxx/support/contact/technicalSupport. html xxxxx://xxxxxx.xxxxxx.xxx/xxxxxxx/xxxxxxx/xxxxxxxxxXxxxxxx.xxxx (based on the physical location of the TAM representative).

Appears in 1 contract

Samples: Enterprise Agreement

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