TCP Customers. Before we access a security payment, we will advise you that it will be accessed within 5 working days and provide you an opportunity to pay within that period.
TCP Customers. We will only require security if there are reasonable grounds to believe you are a credit risk.
TCP Customers. All Billing information will be accessible before we do so, but you agree that we need not allow 10 working days before Extraction (as would otherwise be required by clause 5.7.1(c) of the TCP Code).
TCP Customers. Your Contract is governed by and must be construed in accordance with the laws of your State or Territory of residence. You and we submit to the exclusive jurisdiction of the courts of that State or Territory and the Commonwealth of Australia.
TCP Customers. If we make information from, or about, a Xxxx, available in an electronic form, we will offer at least one method of accessing that information that does not involve paying access Charges to us (but to avoid any doubt, this does not prevent us from making any Charge that is authorised by the previous clause).
TCP Customers. If you are a TCP Customer, we will supply a Xxxx to you for each current Billing Period, except where: you pay by Automatic Direct Debit and the Charges for that Billing Period are for the same fixed amount in each Billing Period and in that case you and we agree that, although a Charge for that fixed amount will be payable by you, a Xxxx will not be issued unless the total amount payable in that Xxxx is more than10% higher than that fixed amount; or your Service is Prepaid.
TCP Customers. We will provide all Billing information related to your Service (including, if you request it, itemised details of Charges associated with the Service) relating to up to 72 months prior to your request, provided that: i for information relating to the 24 months prior to your request: a we shall provide it through at least one medium (of our choice) free of charge; and b otherwise we may impose a Charge for providing the information, limited to the cost of providing it; ii for information relating to a period between 24 and 72 months prior to your request, we may impose a Charge for providing the information, limited to the cost of providing it; iii you may request provision of Billing information via other mediums and formats normally available from us and we may impose an extra Charge for providing the information in that way, limited to the cost of providing it.
TCP Customers. Disconnection, Suspension and Restriction
a) If you are a TCP Customer: We will not disconnect, suspend or restrict a Service for credit and/or debt management reasons, without first informing you unless: a we assess that you or the account status presents an unacceptably high credit risk to us; or b we reasonably suspect fraud or attempted fraud; or c you have nominated to us an agreed point at which Service will be limited and that point has been reached. Except where the previous clause applies, we will give you at least 5 working days’ notice prior to disconnecting, suspending or restricting your Service, including an indication of the earliest date disconnection, suspension or restriction could occur and the date of issue of correspondence if you are informed in writing – and we shall otherwise comply with the rules in the TCP Code about disconnection, suspension or restriction of the Service.
TCP Customers. We may both give you notice and offer you Early Termination Rights as explained in clause 47.
