Telephone Consult. Telephone consults shall not be compensated under Article 18.04. Where the Employee is consulted by telephone within a service providing telephone consulting support to the public or where the Employee is designated to be available to be contacted by telephone as a support service to the Employer, the Employee shall be compensated as follows:
Appears in 6 contracts
Samples: Collective Agreement, Collective Agreement, Collective Agreement
Telephone Consult. Telephone consults are not callbacks and shall not be compensated under Article 18.0419.03. Where the Employee employee is consulted by telephone within a service providing telephone consulting support to the public or where the Employee employee is designated to be available to be contacted by telephone as a support service to the Employer, the Employee employee shall be compensated as follows:
Appears in 1 contract
Samples: Collective Agreement