Termination for Chronic Service Level Failures. In addition to its termination rights under the Agreement, the State of Iowa may, in its sole discretion, terminate the Agreement without further obligation to Vendor in the event Vendor fails to achieve any of the required Service Levels for (a) three (3) months consecutively, or (b) any three (3) months during a consecutive six (6) month period.
Appears in 4 contracts
Samples: Software as a Service and Professional Services Agreement, Software as a Service and Professional Services Agreement, Software as a Service Agreement
