Test Calling. 6.1 Brightsun shall, from time to time, without notice and anonymously make telephone calls to the Agent and may make and keep records of them (including the name of the individual spoken to by Brightsun) and use the records for the following purposes: (a) checking compliance with the Contract and notifying the Agent of compliance or any lapse or suspected lapse in compliance; (b) assessing market trends and practices; and (c) to identify training needs. 6.2 For purposes of compliance with the Data Protection Act 1998 (as amended from time to time) the Agent shall inform all of its Personnel in advance that Brightsun shall be conducting such telephone calls and the purposes to which information collected in them might be put.
Appears in 4 contracts
Samples: Agency Agreement, Agency Agreement, Agency Agreement
Test Calling. 6.1 Brightsun shall, from time to time, without notice and anonymously make telephone calls to the Agent and may make and keep records of them (including the name of the individual spoken to by BrightsunXxxxxxxxx) and use the records for the following purposes:
(a) checking compliance with the Contract and notifying the Agent of compliance or any lapse or suspected lapse in compliance;
(b) assessing market trends and practices; and
(c) to identify training needs.
6.2 For purposes of compliance with the Data Protection Act 1998 (as amended from time to time) the Agent shall inform all of its Personnel in advance that Brightsun shall be conducting such telephone calls and the purposes to which information collected in them might be put.
Appears in 1 contract
Samples: Agency Agreement
Test Calling. 6.1 Brightsun shall, from time to time, without notice and anonymously make telephone calls to the Agent and may make and keep records of them (including the name of the individual spoken to by BrightsunXxxxxxxxx) and use the records for the following purposes:
(a) checking Checking compliance with the Contract and notifying the Agent of compliance or any lapse or suspected lapse in lapsein compliance;
(b) assessing Assessing market trends and practices; and
(c) to To identify training needs.
6.2 For purposes of compliance with the Data Protection Act 1998 (as amended from time to time) the Agent shall inform all of its Personnel in advance that Brightsun shall be conducting such telephone calls and the purposes to which information collected in them might be put.
Appears in 1 contract
Samples: Travel Agency Agreement