Common use of TEST QUALITY AUDIT Clause in Contracts

TEST QUALITY AUDIT. Without prejudice to its rights pursuant to Clause 21 (Records, Audit Access and Open Book Data), the Customer or an agent or contractor appointed by the Customer may perform on-going quality audits in respect of any part of the Testing. If the Customer has any concerns following an audit in accordance with paragraph 79.1 above the Customer will discuss such concerns with the Supplier, giving the Supplier the opportunity to provide feedback in relation to specific activities, and subsequently prepare a written report for the Supplier detailing the same to which the Supplier shall, within a reasonable timeframe, respond in writing. In the event of an inadequate response to the written report from the Supplier, the Customer (acting reasonably) may withhold a Satisfaction Certificate until the issues in the report have been addressed to the reasonable satisfaction of the Customer.

Appears in 11 contracts

Samples: Call Off Order Form and Call Off Terms for Services (Non Ict), Contract Order Form and Contract Terms, Call Off Contract

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TEST QUALITY AUDIT. Without prejudice to its rights pursuant to Clause 21 (Records, Records and Audit Access and Open Book DataAccess), the Customer or an agent or contractor appointed by the Customer may perform on-going quality audits in respect of any part of the Testing. If the Customer has any concerns following an audit in accordance with paragraph 79.1 80.1 above the Customer will discuss such concerns with the Supplier, giving the Supplier the opportunity to provide feedback in relation to specific activities, and subsequently prepare a written report for the Supplier detailing the same to which the Supplier shall, within a reasonable timeframe, respond in writing. In the event of an inadequate response to the written report from the Supplier, the Customer (acting reasonably) may withhold a Satisfaction Certificate until the issues in the report have been addressed to the reasonable satisfaction of the Customer.

Appears in 3 contracts

Samples: Call Off Contract, Call Off Agreement, Call Off Contract

TEST QUALITY AUDIT. Without prejudice to its rights pursuant to Clause 21 (Records, Audit Access and Open Book Data), the Customer or an agent or contractor appointed by the Customer may perform on-going quality audits in respect of any part of the Testing. If the Customer has any concerns following an audit in accordance with paragraph 79.1 7.1 above the Customer will discuss such concerns with the Supplier, giving the Supplier the opportunity to provide feedback in relation to specific activities, and subsequently prepare a written report for the Supplier detailing the same to which the Supplier shall, within a reasonable timeframe, respond in writing. In the event of an inadequate response to the written report from the Supplier, the Customer (acting reasonably) may withhold a Satisfaction Certificate until the issues in the report have been addressed to the reasonable satisfaction of the Customer.

Appears in 2 contracts

Samples: Contract Order Form and Contract Terms for Goods and/or Services (Non Ict), Call Off Contract

TEST QUALITY AUDIT. Without prejudice to its rights pursuant to Clause 21 21. (Records, Audit Access and Open Book Data), the Customer or an agent or contractor appointed by the Customer may perform on-going quality audits in respect of any part of the Testing. If the Customer has any concerns following an audit in accordance with paragraph 79.1 9.1 above the Customer will discuss such concerns with the Supplier, giving the Supplier the opportunity to provide feedback in relation to specific activities, and subsequently prepare a written report for the Supplier detailing the same to which the Supplier shall, within a reasonable timeframe, respond in writing. In the event of an inadequate response to the written report from the Supplier, the Customer (acting reasonably) may withhold a Satisfaction Certificate until the issues in the report have been addressed to the reasonable satisfaction of the Customer.

Appears in 2 contracts

Samples: Call Off Terms for Services, Call Off Terms for Services

TEST QUALITY AUDIT. Without prejudice to its rights pursuant to Clause 21 23 (Records, Audit Access and Open Book Data), the Customer or an agent or contractor appointed by the Customer may perform on-going quality audits in respect of any part of the Testing. If the Customer has any concerns following an audit in accordance with paragraph 79.1 81.1 above the Customer will discuss such concerns with the Supplier, giving the Supplier the opportunity to provide feedback in relation to specific activities, and subsequently prepare a written report for the Supplier detailing the same to which the Supplier shall, within a reasonable timeframe, respond in writing. In the event of an inadequate response to the written report from the Supplier, the Customer (acting reasonably) may withhold a Satisfaction Certificate until the issues in the report have been addressed to the reasonable satisfaction of the Customer.

Appears in 1 contract

Samples: Call Off Contract

TEST QUALITY AUDIT. Without prejudice to its rights pursuant to Clause 21 24 (Records, Audit Access and Open Book Data), the Customer or an agent or contractor appointed by the Customer may perform on-going quality audits in respect of any part of the Testing. If the Customer has any concerns following an audit in accordance with paragraph 79.1 2.18 above the Customer will discuss such concerns with the Supplier, giving the Supplier the opportunity to provide feedback in relation to specific activities, and subsequently prepare a written report for the Supplier detailing the same to which the Supplier shall, within a reasonable timeframe, respond in writing. In the event of an inadequate response to the written report from the Supplier, the Customer (acting reasonably) may withhold a Satisfaction Certificate until the issues in the report have been addressed to the reasonable satisfaction of the Customer.

Appears in 1 contract

Samples: Call Off Contract

TEST QUALITY AUDIT. Without prejudice to its rights pursuant to Clause 21 23 (Records, Audit Access and Open Book Data), the Customer or an agent or contractor appointed by the Customer may perform on-going quality audits in respect of any part of the Testing. If the Customer has any concerns following an audit in accordance with paragraph 79.1 84.1 above the Customer will discuss such concerns with the Supplier, giving the Supplier the opportunity to provide feedback in relation to specific activities, and subsequently prepare a written report for the Supplier detailing the same to which the Supplier shall, within a reasonable timeframe, respond in writing. In the event of an inadequate response to the written report from the Supplier, the Customer (acting reasonably) may withhold a Satisfaction Certificate until the issues in the report have been addressed to the reasonable satisfaction of the Customer.

Appears in 1 contract

Samples: Call Off Contract

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TEST QUALITY AUDIT. Without prejudice to its rights pursuant to Clause 21 24 (Records, Audit Access and Open Book Data), the Customer or an agent or contractor appointed by the Customer may perform on-going quality audits in respect of any part of the Testing. If the Customer has any concerns following an audit in accordance with paragraph 79.1 72.18 above the Customer will discuss such concerns with the Supplier, giving the Supplier the opportunity to provide feedback in relation to specific activities, and subsequently prepare a written report for the Supplier detailing the same to which the Supplier shall, within a reasonable timeframe, respond in writing. In the event of an inadequate response to the written report from the Supplier, the Customer (acting reasonably) may withhold a Satisfaction Certificate until the issues in the report have been addressed to the reasonable satisfaction of the Customer.

Appears in 1 contract

Samples: Contract Order Form

TEST QUALITY AUDIT. Without prejudice to its rights pursuant to Clause 21 26. (Records, Audit Access and Open Book Data), the Customer or an agent or contractor appointed by the Customer may perform on-going quality audits in respect of any part of the Testing. If the Customer has any concerns following an audit in accordance with paragraph 79.1 9.1 above the Customer will discuss such concerns with the Supplier, giving the Supplier the opportunity to provide feedback in relation to specific activities, and subsequently prepare a written report for the Supplier detailing the same to which the Supplier shall, within a reasonable timeframe, respond in writing. In the event of an inadequate response to the written report from the Supplier, the Customer (acting reasonably) may withhold a Satisfaction Certificate until the issues in the report have been addressed to the reasonable satisfaction of the Customer.

Appears in 1 contract

Samples: Call Off Contract

TEST QUALITY AUDIT. Without prejudice to its rights pursuant to Clause 21 24 (Records, Audit Access and Open Book Data), the Customer or an agent or contractor appointed by the Customer may perform on-going quality audits in respect of any part of the Testing. If the Customer has any concerns following an audit in accordance with paragraph 79.1 76.18 above the Customer will discuss such concerns with the Supplier, giving the Supplier the opportunity to provide feedback in relation to specific activities, and subsequently prepare a written report for the Supplier detailing the same to which the Supplier shall, within a reasonable timeframe, respond in writing. In the event of an inadequate response to the written report from the Supplier, the Customer (acting reasonably) may withhold a Satisfaction Certificate until the issues in the report have been addressed to the reasonable satisfaction of the Customer.

Appears in 1 contract

Samples: Managed Learning Services Call Off Contract

TEST QUALITY AUDIT. Without prejudice to its rights pursuant to Clause 21 23 (Records, Audit Access and Open Book Data), the Customer or an agent or contractor appointed by the Customer may perform on-going quality audits in respect of any part of the Testing. If the Customer has any concerns following an audit in accordance with paragraph 79.1 7.1 above the Customer will discuss such concerns with the Supplier, giving the Supplier the opportunity to provide feedback in relation to specific activities, and subsequently prepare a written report for the Supplier detailing the same to which the Supplier shall, within a reasonable timeframe, respond in writing. In the event of an inadequate response to the written report from the Supplier, the Customer (acting reasonably) may withhold a Satisfaction Certificate until the issues in the report have been addressed to the reasonable satisfaction of the Customer.

Appears in 1 contract

Samples: Call Off Order Form

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