THE CUSTOMER’S OBLIGATIONS. 11.1 The Customer agrees that it will:- 11.1.1 pay the Supplier all amounts due under the Contract at the due times; 11.1.2 ensure that the Equipment is not, without prior approval from the Supplier moved at any time from the address at which it was originally installed, or altered, adjusted or interfered with in any way except by the Supplier’s servants or agents. Alterations include the reprogramming of the Equipment to change network providers for the purpose of least cost routing; 11.1.3 provide the Supplier with full access to the Equipment and Software during the hours of the agreed service level to enable Support Services to be carried out; 11.1.4 pay the Supplier’s charges for reprogramming the Equipment required as a result of an error by any person other than the Supplier’s servants or agents; 11.1.5 not alter or extend the Equipment without prior consent of the Supplier (an additional charge may, at the Supplier’s sole discretion be made for the repair/replacement of altered Equipment); 11.1.6 provide the Supplier with details of the installer of the Equipment, a copy of its Pre-Connection Inspection Certificate and access to all relevant site records.
Appears in 8 contracts
Samples: Support Agreement and Software License, Support Agreement and Software License, Support Agreement and Software License
THE CUSTOMER’S OBLIGATIONS. 11.1 20.1 The Customer agrees that it will:-
11.1.1 20.1.1 pay the Supplier all amounts due under the Contract at the due times;
11.1.2 20.1.2 ensure that the Equipment is not, without prior approval from the Supplier moved at any time from the address at which it was originally installed, or altered, adjusted or interfered with in any way except by the Supplier’s servants or agents. Alterations include the reprogramming of the Equipment to change network providers for the purpose of least cost routing;
11.1.3 20.1.3 provide the Supplier with full access to the Equipment and Software during the hours of the agreed service level to enable Support Services to be carried out;
11.1.4 20.1.4 pay the Supplier’s charges for reprogramming the Equipment required as a result of an error by any person other than the Supplier’s servants or agents;
11.1.5 20.1.5 not alter or extend the Equipment without prior consent of the Supplier (an additional charge may, at the Supplier’s sole discretion be made for the repair/replacement of altered Equipment);
11.1.6 20.1.6 provide the Supplier with details of the installer of the Equipment, a copy of its Pre-Connection Inspection Certificate and access to all relevant site records.
Appears in 4 contracts
Samples: Master Service Agreement, Master Service Agreement, Master Service Agreement
THE CUSTOMER’S OBLIGATIONS. 11.1 19.1 The Customer agrees that it will:-
11.1.1 19.1.1 pay the Supplier all amounts due under the Contract at the due times;
11.1.2 19.1.2 ensure that the Equipment is not, without prior approval from the Supplier moved at any time from the address at which it was originally installed, or altered, adjusted or interfered with in any way except by the Supplier’s servants or agents. Alterations include the reprogramming of the Equipment to change network providers for the purpose of least cost routing;
11.1.3 19.1.3 provide the Supplier with full access to the Equipment and Software during the hours of the agreed service level to enable Support Services to be carried out;
11.1.4 19.1.4 pay the Supplier’s charges for reprogramming the Equipment required as a result of an error by any person other than the Supplier’s servants or agents;
11.1.5 19.1.5 not alter or extend the Equipment without prior consent of the Supplier (an additional charge may, at the Supplier’s sole discretion be made for the repair/replacement of altered Equipment);
11.1.6 19.1.6 provide the Supplier with details of the installer of the Equipment, a copy of its Pre-Connection Inspection Certificate and access to all relevant site records.
Appears in 2 contracts
THE CUSTOMER’S OBLIGATIONS. 11.1 The Customer agrees that it will:-
11.1.1 pay the Supplier all amounts due under the Contract at the due times;
11.1.2 ensure that the Equipment is not, without prior approval from the Supplier moved at any time from the address at which it was originally installed, or altered, adjusted or interfered with in any way except by the Supplier’s servants or agents. Alterations include the reprogramming of the Equipment to change network providers for the purpose of least cost routing;
11.1.3 provide the Supplier with full access to the Equipment and Software during the hours of the agreed service level to enable Support Maintenance Services to be carried out;
11.1.4 pay the Supplier’s charges for reprogramming the Equipment required as a result of an error by any person other than the Supplier’s servants or agents;
11.1.5 not alter or extend the Equipment without prior consent of the Supplier (an additional charge may, at the Supplier’s sole discretion be made for the repair/replacement of altered Equipment);
11.1.6 provide the Supplier with details of the installer of the Equipment, a copy of its Pre-Connection Inspection Certificate and access to all relevant site records.
Appears in 2 contracts
Samples: Maintenance Agreement and Software License, Maintenance Agreement and Software License