Timely Appointments. Normally, and subject to the limitations of paragraph 16, Members shall be seen by their Physician upon arriving for a scheduled office visit or after only a minimal wait. If the physician foresees a more than minimal wait time, the Patient shall be contacted, advised of the projected wait time, and given the option of rescheduling for a time convenient to the Patient.. Subject to the limitations of paragraph 16, when a Member contacts the Practice prior to noon on a normal office day to schedule an appointment for an urgent need, every reasonable effort shall be made to schedule the Patient for a same day appointment. In the event that a same-day appointment is not available, every reasonable effort shall be made to offer the Member an appointment on the next regularly scheduled office day.
Appears in 4 contracts
Samples: Patient Agreement, Patient Agreement, Patient Agreement
