Training and Certification. Training and certification are key in establishing an in-house infrastructure that can effectively sustain and grow the agency’s performance management program to the point of self-sufficiency. An effective training and certification program is required to support major performance management program implementations, change initiatives or introduction of new tools and concepts. The contractor shall support the agency in providing a fully integrated and standard (consistent with leading government and industry certification requirements) training and certification program that will result in the proper mix of qualified professionals, consistent with the organization’s program objectives. Lean Six Sigma training and certification is a current example of such a program that shall be provided.
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