Unscheduled Downtime. Unscheduled Downtime is defined as any time outside of the Scheduled Downtime when the Quivers Services are not available to perform operations, excluding any outages caused by the failure of any third-party vendors or hosting providers, the Internet in general, or any force majeure event or event beyond Quivers’ control. The measurement is in minutes.
Appears in 3 contracts
Samples: Quivers Master Services Agreement, Quivers Master Services Agreement, Quivers Master Services Agreement
Unscheduled Downtime. Unscheduled Downtime is defined as any time outside of the Scheduled Downtime when the Quivers Services are not available to perform operations, excluding any outages caused by the failure of any third-third party vendors or hosting providersvendors, the Internet in general, or any emergency or force majeure event or event beyond Quivers’ control. The measurement is in minutesevent.
Appears in 2 contracts
Samples: www.oracle.com, www.oracle.com
Unscheduled Downtime. Unscheduled Downtime is defined as any time outside of the Scheduled Downtime when the Quivers Services are not available to perform operations, excluding any outages caused by the failure of any third-party vendors or hosting providers, the Internet in general, or any force majeure event or event beyond Quivers’ control. The measurement is in minutes..
Appears in 1 contract
Samples: Quivers Master Services Agreement
