Unscheduled Outages. The Supplier will notify the Local Government immediately upon discovering the Solution is experiencing Downtime. During a period of Downtime, the Supplier will send hourly notifications until the Solution is restored. Once the Solution is restored, a final notification to indicate as such is required.
Appears in 3 contracts
Samples: Service Agreement, Supply Agreement, Supply Agreement
Unscheduled Outages. The Supplier will notify the Local Government immediately upon discovering the Solution is experiencing Downtime. During a period of Downtime, the Supplier will send hourly regular notifications until the Solution is restored. Once the Solution is restored, a final notification to indicate as such is required.
Appears in 2 contracts
Samples: Supply and Installation Agreement, Supply Agreement