Common use of Upgrading Service Clause in Contracts

Upgrading Service. Whenever updates/upgrades are available, Bizagi will inform its end users and provide documentation and release notes. End User decides when to upgrade and requests the start of the upgrade procedure through the Bizagi Authorized Reseller. The Bizagi team will schedule the execution of the upgrade at an agreed date/time with the End User. In any event the upgrades must be completed within non-working days or hours.

Upgrading Service. Whenever updates/upgrades Version Releases are available, Bizagi will inform its end users and provide documentation and release notes. End User decides when to upgrade All upgrades are performed exclusively by Bizagi and requests the start of the upgrade procedure through the Bizagi Authorized Reseller. The Bizagi team will schedule the execution of the upgrade at an agreed date/time coordinated with the End UserUser when possible. In order to minimize any event disruption of End User’s use of the Cloud Services, any upgrades must should be completed within scheduled during non-working days or hours.