Warranty Service Definition. The warranty service is the product assurance service provided within the product warranty scope to resolve product quality issues. The warranty service includes help desk, remote troubleshooting, software patching, and spare parts replacement. Software patching does not involve software upgrade and no new functions or features are provided. Party A shall bear the expenses incurred in sending faulty parts and receiving good parts, including transportation, customs duties, and customs clearance expenses.
Appears in 3 contracts
Samples: Warranty Agreement, Warranty Agreement, Warranty Agreement
Warranty Service Definition. The warranty service is the product assurance service provided within the product warranty scope to resolve product photovoltaic (PV) module quality issues. The warranty service includes help desk, remote troubleshooting, software patching, and spare faulty parts replacement. Software patching does not involve software upgrade and no new functions or features are provided. Party A shall bear the expenses incurred in sending faulty parts and receiving good parts, including transportation, customs duties, and customs clearance expenses.
Appears in 3 contracts
Samples: Warranty Agreement, Warranty Agreement, Warranty Agreement
